Garmin Good Service

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Brucesmith, Oct 21, 2020.

  1. Brucesmith

    Brucesmith Medium Load Member

    504
    148
    Jun 16, 2012
    0
    I have always used Garmin GPS. Had a 760 then upgraded to a 770. It always gave me problems. It was replaced when only a few weeks old. While on a trip 3 weeks ago it went dead. I was going into a few cities for PU and deliver. Needed something better than Google maps. I had a bunch of J points so bought the new 700OTR. I hate it. Does not calculate like the 770 Near impossible to load POI's. When I finished my trip I emailed Garmin about the 770. In less than 12 hours they responded with a UPS mailing label. I sent it back prepaid by Garmin. Today I received a refurb 770 that is actually brand new at no charge. Updated the maps and downloaded a few POI's. I am a happy boy!! Garmin has always had good support. They are very busy but you can leave a number and they do call back quickly. Not many electronic companies have that kind of l lifetime support . I would have bought the newre 780 but it is sold out. The larger OTR units like the 800 are supposed to be better. The 770 is bulky but I have a really good aftermarket suction cup that is extra long and sturdy. Sometimes older is better.
     
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. Timin770

    Timin770 Road Train Member

    1,061
    908
    May 27, 2011
    Canton, GA
    0
  4. Trucking in Tennessee

    Trucking in Tennessee Road Train Member

    3,312
    4,541
    Mar 19, 2018
    Nashville
    0
    They are and will always listen to map corrections and get them fixed.I have had them pull up the complaint on Google while we are talking so they understand completely what the complaint is.
     
    Timin770 Thanks this.
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  • Draft saved Draft deleted