Garmin Problem

You may need to do a full factory reset. You will lose saved locations. It is just like starting with a new unit.


dezl series and dezlCam:
Note: A master reset will erase all favorites1 and will restore your device to the default factory settings. If you would like to back up your favorites to your computer, see related content. Note that a master reset will also delete vehicle profiles and IFTA logging data. (Although the driver profiles for Hours of Service should remain intact with all HOS data, it is recommended to backup the data before a master reset. To open the HOS log on the computer in order to backup the data, see related content.

To perform a master reset on a dezl and dezlCam:

1. Start with the device turned off and unplugged from power
   • On the dezl 570, 760, and 770: to verify the device is powered off and not in standby mode, press and hold down the power button until prompted to turn off the device
2. Power on the device
3. When the first copyright screen appears press and hold the lower right hand corner of the display portion of the touchscreen
4. Remove your finger from the touchscreen when "Erase all user data?" appears
5. Touch Yes
   • If text language is not in English, this is the button on the right

Another option to perform a master reset for these devices:

1. Touch View Map
2. Touch the Speed icon
3. Touch and hold the speedometer for approximately 5 seconds
4. Release your touch when the Diagnostics Page displays
5. Touch Clear all user data
6. Touch Yes when prompted to "Erase all user data?"

The device will now be reset. Follow the on-screen prompts then place the device in an area with a clear view of the sky until it acquires satellites.

1Although the master reset will erase all saved favorites, any loaded custom points of interest will remain intact on the device.

 

You’ll also want to check settings under driver audible alerts and pick what you want an alert for. This makes and audible noise. Even if you have nothing checked, you still get visual alerts in the top right.