Great West Claim...

Hi all,

Great West paid for physical damage done by Receiver. They are back to me about loss of profit that I submitted for the days for the trailer to be in shop. Parts aren't in shop yet.

After a couple of months they are getting back to me trying to pay me only $250 per day, a rental fee when it's going to be in shop. That's unreasonable. Even with rates so low now, that just doesn't make sense. The trailer is estimated to be 8 days in shop.

What do you think?

The Great West representative wrote:

"Since Great West doesn’t have a financial interest in your downtime claim, it would be your responsibility to pursue legal action for that portion. I cannot move forward with settlement until I’ve heard back from you."

To write that kind of response above to their customer? I'm just tight lipped.

 

Yes, I did, very accurate rates! I even added more to the expenses. We actually served customers until the day of the collision for much higher rates than on boards. I sent her copy of the rate contracts. What we have been paid. And all it was from the month of January! And I sent her detailed list of our expenses and monthly dues. They had everything in there!

And I only asked to cover 8 days that's going to be in shop.
We lost revenue from one customer since it happened. So, we are down 30% in general because of this every single month. I know Great West doesn't care about what we lost after.

Is it even legal for them not to get the money we are owned?