Help! Stuck in Seattle-Rear end gone!

The differential is not "full" of oil. It is filled to a specified level, which is just enough that the ring gear splashes the oil up through to the other components inside the rear end. The oil level is also just deep enough that the axle tubes flow oil out to the wheel ends to lubricate the wheel bearings. If the leak is occurring below the oil level, it will leak whether the truck is moving or not. If the leak is occurring above the oil level, it will only leak while the truck is moving and oil is being splashed up to where it is leaking.

On the differential housing, you'll see a plug...usually on the back side. This is where they fill the differential....only to the point where oil starts to spill out. Then the plug is threaded in and you're sent up the road. If you want to check the oil level, you remove the plug and if oil isn't spilling out, you need to stick your finger in through the hole to see where the level is. It should be close to the bottom of the hole. If it isn't, you need to add oil.

 

The first mechanics right they never toped off the diff if it is not on the work order then you got a good claim the pencil pusher needs to stay behind the desk if you had a leak dosent mater if leaked sitting still or rolling down the highway if it if it leaked that much oil you would have oil everywhere from diff to back of trailer

 

How was the temp in the axle on the trip?

 

Hub seal labor is 1.5 hours per drive wheel. Additional may be charged for extremely leaky messy cleanup time but 2.0 hours max per wheel position. We actually cap the time at 1.8 per wheel, but most shops will go up to 2.0 hours.

Who knows if he filled it or not? Sounds like he's a greenhorn newbie to spend all day on two hub seals. Maybe he was too tired and just said he filled it or maybe the person doing the billing just charged you for a random 12 pints, hard to say.

 

When hub seals are replaced the hub itself gets filled with oil before the hub goes back on the truck. When the hub is filled properly, that oil will remain in the hub cavity to keep the wheel bearings lubed whether the mechanic filled the diff or not. If you have burned up wheel bearings/spindles/hubs then the mechanic that replaced the hub seals failed to fill the hubs properly on hub installation. In my opinion two mistakes were made here, failure to fill the hubs and failure to fill the diff.

 

The grounds for your argument are;
You had hub work done and both hubs burned up from lack of lubrication and your diff burned up from lack of lubrication with no external oil leaks showing. This obviously proves that the proper procedures were not followed by the mechanic to insure proper lubrication of the components he repaired and therefore is the direct cause of these combined failures.

 

Cooking oil may leave the open frying pan but gearbox oil stays contained unless there are leaks and loosing that much oil in that time period would have everyone on your butt for leaving a mess wherever you went and it couldn't possibly be overseen. When you loose just a quart of oil going down the road it looks like a few gallons everywhere.

The dust cover protects the seal from grit accumulation and that is all it does. The explanation given is nothing but a line of Bullship to avoid billing duties. They want to collect from you and not hassle with a fellow KW dealership. I wouldn't expect too much support from any of these crooks. They always find an out.