Here is my experience with Schneider as a zero experience driver

Discussion in 'Questions From New Drivers' started by yamia, Aug 6, 2022.

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  1. yamia

    yamia Bobtail Member

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    May 31, 2022
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    The Good:
    Application and phone interview process is smooth. I applied online, they contacted me and after a brief interview scheduled me for main interview for next 30 days! I kept calling every 3 hours every day until I got a recruiter who was free so interviewed me 28 days earlier! They cover the air fare including luggage or rental car/private car expenses from home to training center. Hotel was provided for two weeks. It was single occupant room and to be honest nice, clean, with fridge and microwave. Hotel had not that great pool and jacuzzi. Also there was a free washing machine with detergent but dryer was intentionally left broken for past months. There are losts of fast food restaurants, one dollar store, one grocery and one of the biggest/nicest laundromats of Phoenix in walking distance.

    The Bad:
    They gave me hard time for gas reimbursement. Despite not being told in advance, they were asking for departure fill up receipt too. They were thinking that they can prevent gas fee scam by trainees! I explained them multiple times in a five years old language that it doesn't make sense because you really don't know if he filled tank 100% in departure, but they didn't get it and I gave up.
    Training was in Phoenix AZ in the first half of July. 115 degrees in shade, muuch more under sun. Despite being picked up from hotel on sharp 5:45am and it was 15 minutes ride to training center, classes started on 6:30am. Later I realized that we are getting paid for that wasted 30 minutes (but probably trainers were getting paid to sit there and have long breakfast).
    Hotel was Green Tree Hotel in the most unsafe part of Phoenix AZ. Hotel is mostly contracted to trucking companies so hotel staff were not giving a ... shoot to anything or anyone, very rude and literally treating trainees like less than a human. Homeless people are everywhere and you probably never saw such a big population of young and aggressive looking Homeless people in one place before. They camp under big tree in front of hotel or wandering everywhere. You have to go thru them no matter you want to walk, laundromat, fast food, dollar store, grocery, etc.
    I caught them using drug or fainting under drug influence multiple times in hotel parking lot under shade. Reported to front desk and they did nothing.
    Hotel parking lot is very unsafe due to homeless people and demographic of majority of guests. They don't have day time security guard and night shift guard stays mostly inside. Rooms are going to be double occupancy soon. Hit and Run in parking lot is very common, heard about at least three cases and guess what, one of them was my own car. There are very few security cameras and hotel did it's best to make me give up trying to know who hit my car. They made me to wait for cops for 6 hours in the lobby (because they wouldn't call me if I wouldn't be there) while they knew cops are not going to issue police report. They played game a few days and finally after I engaged Schneider management, they told me that we are going to check cameras. Next day they called me and told me that there is nothing visible in the footage. I asked for proof and they said sorry that is what it is we cannot show you anything. Schneider didn't do anything and now I am going to fix car from my own pocket, a $3,000 repair. This hotel does not even have a corporate phone number to complain. If something happens you have to deal with front desk which are very rude and unhelpful. I managed to call a couple of phone numbers to supposedly headquarter of this hotel corporation but they were all for reservation. They told me that they don't even have a phone number to headquarter and if there is any problem I have to talk with the front desk and hotel manager. Hotel manager even didn't meet with me after this incident.
    Training was literally non-existent other than doing pre-trip inspection and coupling and uncoupling over and over and over. We had to be waiting most of the times understand to observe what others are doing. Trainers were very annoying, rude and unhelpful. I think I did more than 15 couple and ucouple just because he didn't like the way I touched the airline or the way I climbed to the truck we just started learning how to park and driving Street in the last 3 days of the two weeks training. Before that it was being under 115-120 degrees sun and doing pre-trip pre-trip pre-trip. Our pre-trip inspection was taking almost 25 minutes and they were very serious about it, but their own drivers in the yard we're not doing it at all or they were just walking around the trailer and tractor. My trainer who I call him here Mr Darr__, was very verbally abusive especially when he was trying to teach me how to park or how to drive in the intersection. He was screaming and bumping on the dashboard or the body of trailer to tell me why I am wrong. He kept invalidating whatever we learned in the trucking school, telling us they are wrong and we do it differently at Schneider. The second day of our parking training I told him that I was not getting the concept of parking the way he was trying to teach so I watched and learned it in YouTube. He got really mad!

    The Ugly:
    Our breakfast at hotel was always stone cold bagles from freezer, thumb size cream cheese, one smallest miniature size apple or orange (you need to realook for something that small) and a fruit yogurt that was more like a edible vaseline. Drink choice was world worst coffee in Styrofoam cups!! or cup of semi-synthetic orange juice.
    Lunch for the first week was choice of an OK but not big sandwich and a soda. If you're medium or large guy like me, you needed to keep buying stuff for your breakfast and lunch from their self-service snack and deli shop. I spend average $80 per week from my pocket. Second week lunch was horrible. It was a from Mexican style food truck. Lowest quality of food (undercooked food, not clean looking kitchen), mis-naming meals (like grilled chicken sandwich for ground chicken patty) and smallest portion. Trainers absolutely took offense when I expressed my opinion about it.
    Their trucks are good but not all of them have refrigerator, microwave or TV. I have been told in the phone interview that I will get a truck with these in the class they told us that only team drivers will get a new or furnished truck.
    Also in the phone interview they told me that I am going to get $16 an hour for training but it turned into $15 an hour in the class. By cutting eight to nine dollars a day plus almost an hour of unpaid time being in class, you literally pay for your own daily food and commuting!!


    I might forgot lots of other things but I definitely warn zero experience drivers about joining Schneider. As an experienced driver, your experience maybe totally different but they treat zero experienced ones really bad and unfair. If you have to go thru their two week program, specifically in Phoenix AZ, I suggest you walk away. You are not there with a paid off CDL in pocked to be abused and pre-trip inspeting tens of times in two weeks. They don't even teach anything related to driving and keep it for 3rd week on road. So ifcthey let you go on week 2 or you leave, you literally learned zero.
    They are also very strict about having in-state license according your choice of home terminal.
    This unfortunate adventure cost me more than $3500 so far and counting.
     
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  3. CrappieJunkie

    CrappieJunkie Wishin' I was fishin'

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    In a van down by the River.
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    I believe that they don't train you on much. I am a yard jockey and have trained Schneider drivers on how to slide their tandems. They said it was eaiser the way I explained it, then their trainer.

    I will defend Schneider on one thing, the pre-trip is so important to your test. You have to say everything right, or you will fail. It's best to just keep practicing it as much ae possible.
     
  4. yamia

    yamia Bobtail Member

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    May 31, 2022
    Florida
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    Putting 20 people under 120 degrees Phoenix sun in July, expecting them to do 25-30 minutes long pre-trip over and over and over and over for two weeks, while their own driver just get to the truck, walk around and jump in in front of our eyes? No, I am a zeeo experience driver and I still believe it doesn't go anywhere.
    No driver in truck stop or loading unloading sites does half and hour pre-trip, no matter how important you tell me it is.
    We did it in cdl school because we had to? Ok, but in on the job training it is abusing employee.
     
  5. Chieftains

    Chieftains Medium Load Member

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    Jul 18, 2021
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    Your too soft for this industry.
    Find something better to do.
     
  6. yamia

    yamia Bobtail Member

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    May 31, 2022
    Florida
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    Ok, you deleted the problem instead of solving it!
    Good job.
     
  7. Chieftains

    Chieftains Medium Load Member

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    Jul 18, 2021
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    You feel like you know this business better than those in it. You need pretrip drilled in your brain. Parking maneuvers for weeks before allowing a newbie on the road with 80k.
    Just cause you like to eat double portions that's on you. For God's sake your being paid to learn a skill. Yet your complaining is unworthy.

    Save yourself the expense. Quit if ya can't handle that paradise your in. Because be a real truck driver gets way worse.
     
  8. yamia

    yamia Bobtail Member

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    May 31, 2022
    Florida
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    Maybe you are cheap, but I am not.
    Handling workforce and training them needs resources and professionalism.
    You cannot treat them like less than a human, feed them crap, put them in the hotel in the most dangerous part of town, abuse them verbally and put them under 120 deg sun for no frikkin reason to watch someone else is doing stuff over and over for $15 an hour.
    Their instructor was failing teaching a simple parking and I learned from YouTube. He spent more time smoking than really teaching me anything.
    If a trucking company thinks it take two weeks to teach pre-trip to those who they thought worth hiring, something is definitely wrong with that company.
    Not really sure who are you protecting here? They clearly don't know what they are doing other than creating a job for themselves because they rather be home daily than being otr.
     
    Last edited: Aug 6, 2022
  9. Terlingua

    Terlingua Medium Load Member

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    Oct 24, 2021
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    90% of your post is complaining about the hotel, the food, and how hot Phoenix is during the summer. At least they’re paying you for the training and paying for the hotel. Many companies, you’d be doing all that on your own dime.

    Schneider does take the procedures for pre-trip and coupling and uncoupling very seriously. If you ever drop a trailer due to not following procedure, you almost certainly will be terminated. The instructors aren’t going to pre-trip the training trucks every time they get in one. That’s what the students are doing and they get pre-tripped all day long. Yes, there are things they will teach that may be different from what you were taught in CDL school. The buttonhook turn comes to mind. CDL school teaches to pass the test, Schneider is teaching what makes sense in the real-world.
     
  10. yamia

    yamia Bobtail Member

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    May 31, 2022
    Florida
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    I would rather be over the road with a driver for two weeks for free and I bet that I'd learn much more.
    I regret why I didn't do so...
    They paid me $15 an hour (even less including wasted times) to suffer 7hrs a day under sun of the hottest city on earth in the middle of summer, stay in a hotel in a most dangerous part of a city (and my property gets damaged) and in return I "Learn Nothing Useful".
    You can be thankful in the similar situation, but I am not.
    They were mostly veterans so definitely carrying their toxic way of how real training is supposed to be.
     
  11. Terlingua

    Terlingua Medium Load Member

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    Oct 24, 2021
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    So are you still in the orientation? Did you leave? I don’t think you’re going have a good time at Schneider. Maybe try Prime. You’ll get to team with a trainer for 6+ weeks.
     
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