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Isaac Log Error.

Discussion in 'ELD Forum | Questions, Answers and Reviews' started by ilovetruckz, Jun 3, 2023.

  1. Jun 3, 2023 #1
    ilovetruckz

    ilovetruckz Light Load Member

    206
    287
    Oct 6, 2021
    0
    So I logged out yesterday, I know for a fact I did because it took about 2 minutes to log out so I wanted to make sure it logged me out.

    Today I hop into another one of our trucks to bring it to the dealer, log in to go into PC mode, and it says I Have 3 violations and says i've been in driving mode for the 21 hours I've been off for. I went off duty and put in PC mode, moved the truck a few exits away and went back to my truck, logged in, and it says i've been Off Duty for the 21 hours. No violations on my logs.

    Anyone ever had this happen before? Guess I should open a ticket with Isaac.
     
    Last edited: Jun 3, 2023
    ilovetruckz, Jun 3, 2023
    ilovetruckz, Jun 3, 2023
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  3. Jun 5, 2023 #2
    25(2)+2

    25(2)+2 Trucker Forum STAFF Staff Member

    18,639
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    the road less travelled
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    Poor communication through the cellular network is all I can cite as a possible reason.
    I'm not familiar with that provider.

    Motive, formerly Keep Trucking, has other glitches. I dislike glitches.
     
    25(2)+2, Jun 5, 2023
    25(2)+2, Jun 5, 2023
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