Jack Cooper looses Ford Traffic

Customer service left this business some years ago. It's all about data driven pricing algos now. Cheapest truck generally gets it. Never been a bigger race to the bottom than it is today.

 

There are exceptions. All depends on who is sitting behind the desk at Bobs' Widget Company. However, these will go by the wayside as well. Just my opinion. I have had customers dump us for not being "competitive" aka cheap. When I ask where we need to be, the answer is usually something along the lines of "well, Balkan Blitz Trucking has offered to run these for X, which is typically less than two bucks a mile.

 

To our Jack Cooper family:



It is with extraordinary sadness that we are writing to let you know that after 97 years in business, Jack Cooper will be closing our doors in the near future.



The loss of Jack Cooper’s Ford business earlier this year was a devastating and unexpected harm to our business and operations. It appears that loss has now led our largest customer, General Motors, to likewise seek alternative capacity to move its product.



For the past several weeks Jack Cooper has negotiated in good faith with General Motors to agree on a continued business relationship. Jack Cooper and General Motors have been in business together since 1928, and Jack Cooper has proudly won GM’s “Supplier of the Year” award three times in the last fifteen years. Nevertheless, on Thursday, February 6th Jack Cooper learned that GM instructed its teams to stop providing vehicles to Jack Cooper for hauling.



Yesterday, Friday February 7th, General Motors informed Jack Cooper that it would pull all business with Jack Cooper, rejecting all proposals that were then on the table to continue working together. Sadly, General Motors requested that certain services end as soon as today (February 8th). Jack Cooper remains ready, willing, and able to negotiate with General Motors regarding a continued business relationship. Jack Cooper has made additional offers to General Motors and awaits its response.



Given the loss of our Ford revenue and General Motors’ unilateral decision, Jack Cooper’s management and Board of Directors are faced with no choice but to ask that our employees not return to work, unless contacted by management. A few employees will be asked to remain on staff for the next several weeks to ensure an orderly wind-down of Jack Cooper operations.



A representative of Jack Cooper will be reaching out to the individual employees who are being asked to assist in the wind-down of Jack Cooper’s final business operations. If you are not contacted, please do not report to yo

ur work location this weekend or next week. You will be contacted with additional details about a termination as soon as we have more information.



For nearly a century, Jack Cooper has set the standard in finished vehicle logistics. We have been proudly Women-Owned, union and family-operated. We have won numerous industry awards, given back to the communities where we live and work, and proudly employed generations of employees across the country. Each of you has been a key part of that legacy, and your work is deeply appreciated.



It has been my honor, and that of the entire Riggs family, to be a part of the Jack Cooper team. In so many moments, Jack Cooper beat the longest of odds – from a financial crisis and auto industry chaos in 2008-2009, to a global pandemic and supply chain crisis. Through it all, we moved the cars that connect Americans to their loved ones and communities, with grace and professionalism.



Thank you for being a part of Jack Cooper; it was an honor to work alongside each of you.



Sincerely,



Sarah Amico

 

Still can’t believe Jack Cooper is officially done keep your head up fellas other companies are already saying come over & work

 

I’ll know something shortly kinda curious about Ft Wayne if not today Monday definitely

 

If True I didn’t know Delux was that big honestly