KKW a big disappointment

He only has a little over three months under his belt right now. He used to work on cars but his hands are getting arthritic and he had this crazy idea he wanted to be a trucker. He says he likes to drive but hates to sit around waiting. It would all be good if the pay were better. He actually is set to get 2500 miles this week for the first time ever! He will be out for min of 7 days to get that. He has worked the full legal time to make it. So I thought I would add up the hours, and it turns out to be just over $10 per hour. He wouldn't even have been able to get that many miles in except that two of the runs were drop and hook. The pickup and delivery time is killing the pay. I am wondering if they give more drop and hook loads to their long time employees. He has been looking for something local, but doesn't have enough experience. One of the slow weeks they sent him to pickup a load that had also been dispatched to someone else. So when he got there, he called dispatch and they said to stay there and wait. So he waited until everyone there had gone home and then decided to drive 80 miles back home. He never heard from them for three days. They also did not pay him for that. So that was one of the small checks. One of the other small checks I am still trying to figure out what happened because it was unexpected and I wasn't monitoring it that closely like I am now. There was another time he took a load 68 miles each way but it only allotted to be paid for one way, that load was refused and we recently got that weeks check and that load never got paid. He did his part, he wasn't told he wouldn't be paid for it. But there is so many things not paid for it is useless trying to even talk to them about it. They said they would reimburse him for getting def fuel because his gas card wouldn't work but that hasn't happened yet. They haven't reimbursed for a toll bridge he had to pay $25. Just this week they dispatched him a load but then changed the destination which was 228 miles more, but the dispatch kept the same miles. Hopefully that will be corrected otherwise he actually won't even get the 2500 this week. Their insurance is $1327 a month for a family, $850 for a couple, or $100 for employee only. It might be a fun job for someone young without kids or a house. But we are in our 40's. I have a 10 year old son and a 7 year old daughter. I work part time at the school in special education and am a full time student with only one year behind me. We were hoping trucking would be a good career. Although I am afraid KKW will know who my husband is, it probably won't even matter because I don't see this continuing for much longer. He still needs a good reference though.

 

To be fair I must say that they did finally reimburse for the toll and the first portion of the def fuel out of pocket. So they will probably reimburse the last one sometime. They issued a new gas card that is supposed to work after 3 1/2 months of frustration, we will see. The miles have been better the last few weeks. I think that is only because they are busy right now. The dispatcher is impossible, however other dispatchers there are fine (from what I hear). They assign the dispatcher based on where you live. They should get rid of her, but she has worked there for 10 years. So you would think she knows what she is doing, and maybe she does know all to well (she's evil). Still looking for something better but it will take time. Nobody wants to hire you if they think you are flaky. Which is exactly why I am warning others. Make the right choice the first time, so you don't end up in the same boat. That is a great idea to take pictures of the paperwork, so it will be easier to document.

 

KKW is not to be trusted! Fair warning to anyone considering them for employment. They under-cut his check again for 228 miles! They originally dispatched to Albuquerque, NM but then changed it to Las Crucez, NM. They said they would have the miles right, but they did not. This is not a simple mistake, they know exactly what they are doing. Those extra miles took an extra day. Last week they sent him up to Washington where he was to drop a trailer. They did not have another trailer, did not know where another one was. Another guy was up there looking for another trailer too. They sent him over 200 miles down to Portland to get a trailer. When he got there, there was not even a trailer available. They finally got a trailer the next day and sent him back to Washington to pick up the load where he had to wait 10 hours to get loaded with no extra pay. So the delivery was delayed. The **** dispatcher has the nerve to call up complaining like it was his fault. I seriously doubt they will pay for the empty miles (over 200) looking for the trailer. They do not have it together. The check he just got with the 228 miles not included only had 1400 miles. We put 3 1/2 months in with KKW doing everything they asked. It is no way to live. Every other KKW trucker my husband talks to is not happy with Suzie the dispatcher or the company. That is why they are always hiring, English language is not necessary. This company will soon be in our past.