Landstar So Far

Well the freight bill says broker is CH Robinson. But will call the agent, if I need one.

 

No, the broker - YOUR broker - is Landstar.

Never ever ever talk to CH Robinson. Thats landstars job. I had a CH Robinson agent call me once asking about a load I had and I just told him to call the guy he contracted with and hung up. He called back, I blocked him. Not your job to talk to other brokers...

You dont want to talk to them because then they can come back and say "well, your DRIVER said this..." when the agent had told him something different, so no no no, dont do it. Do all your communicating through YOUR agent. Thats part of their job.

 

At Landstar they're called agents.

A good agent will pay the lumper direct, just make sure to forward the receipt to the agent before you leave the receiver. Send an image by email or text. The amount won't show on your settlement.

A lazy agent will tell you to call customer service where you ask for an express code. Send an image of the receipt to the agent and they'll update your freight bill (increase) and notify you. Still need to transflo the receipt or you get dinged by Landstar. In the later example, look at your next settlement statement and you'll see the amount credited to you and a few lines below the amount will show as a deduct.

 

Thank you @Dave_in_AZ @Knightcrawler and @dosgatos.

I imagine an HEB distribution center will have one of them electronic loving lumper companies.

 

In the 5.5 years I have been here, I have only had a place that had lumpers once. Kroger somewhere in Ohio (it was a while ago). When I started in this business in 1984 I worked for Q Carriers (a refer outfit - mainly bringing food to Food Lion, Winn Dixie, ect in the SE) and I tend to avoid any food warehouses like the plague now.

 

I don't even have PC available for some reason. But wouldn't use it anyway, even if I did. Landstar makes it pretty clear that there is pretty much no time it's allowable to them.

 

You can't do PC in your own truck that your paying the fuel for? Interesting.