Minstar Transport-Eagan,Mn-Completely dysfunctional!!

Discussion in 'Report A BAD Trucking Company Here' started by drvrtech77, Oct 17, 2010.

  1. drvrtech77

    drvrtech77 Road Train Member

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    Houston,Tx
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    I just left this Company for the simple reason that they couldn't find their way if they had someone showing them. They have a bunch of bad habits which I will list. They have the bad practice of informing brokers that the truck is enroute to pick up a load before they even dispatch the truck on the load. They have ticked off numerous brokers that I have dealt with. They have qualcomms on 65 of 90 trucks at this point with E-logs. They repeatedly ask how many hours I have even though they have the same live info on their computer. The dispatchers have a real bad attitude towards drivers. I over heard one dispatcher say " these drivers just need to shut the heck up". This one dispatcher one day, as I was explaining to her that for some reason or another, the load info didn't go through the qualcomm could you please resend it & while I was in mid sentence she interupted saying " shut up!". I ask them why they won't read the msgs on qualcomm & the answer I get is msgs never go through, that they always get lost or "we dont have time to read the msgs". They would call me hours after sending in empty call asking for eta to del but when I tell them I sent my empty call hours ago they are surprised that I was empty. They have only been around 2yrs but if they continue to go like this they won't be around long.
     
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  2. drvrtech77

    drvrtech77 Road Train Member

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    this company stated to me in an email when i asked about the missing $$ from my settlements and this is the repsonse i recieved " we bill customers on practical miles and pay drivers on short miles, and when i'm doing payroll i will run the short miles on pc miler & pay that to the driver." " it doesn't matter what it says on the qualcomm,that is practical miles for which we charge the customer." I have settlement sheets with same load going from same origin & destination but different paid miles on them!!!! STAY AWAY FROM THESE CROOKS!!!!!
     
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  3. rocknroll nik

    rocknroll nik High Risk Load Member

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    can't read the sign
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    no doubt stay away from them...it sounds like they are doing a good job of running themselves into the ground
     
  4. allycatt2

    allycatt2 Light Load Member

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    Oct 22, 2009
    I'VE BEEN EVERYWHERE
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    I wonder if these ####### are the same ones that ran Northstar transport? Northstar used to run the "Rent a Truck" scam.
     
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  5. drvrtech77

    drvrtech77 Road Train Member

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    The owner of minstar mitch is the son of the guy who owned northstar transport!!! Mitch owns transport 21 & northstar diesel repair shop too!!!
     
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  6. truckin4alivin

    truckin4alivin Light Load Member

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    Jul 15, 2009
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    Huh,doesnt look good. I was just looking into them
     
  7. drvrtech77

    drvrtech77 Road Train Member

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    Houston,Tx
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    Now these fools tell me that because they lost paperwork from load In August they told me on email that they won't pay last two trips. That's what they think till I get them in court!! Minstar is now combined with Transport 21 leasing company!!
     
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  8. Rollover the Original

    Rollover the Original Road Train Member

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    Springfield,MO
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    Another reason that a laptop and a scanner is nesscary equipment even for a company driver or pay the cost of making a copy of EVERY piece of paper that is worth money for in case the "Trip Pack never made it in" or the "transflow didn't work" or "the BOL wasn't in the trip pack" lies that these BFI's tell you!

    They don't have it? Well heck, give me a email address and they'll be there before you can hang up the phone! DO NOT FAX! If they want a fax then they send you a com check to cover the cost plus the cost of the check!
    FAX is OLD and USELESS and COSTS way to much! If this BFI is so stupid they can't make a copy from an email then they need to shut the doors! But if they want to live in the past then THEY need to cover all the costs of that dinosaur technology!

    But not a single one of you out there weather a company, L/P or O/O should not have copies of any paperwork that crosses your fingers! ESPECIALLY if it's worth money! That includes the cost of making a copy, a scale ticket, BOL, washout, lightbulb!

    It's called COVER YOUR ARSE! Do it!
     
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  9. drvrtech77

    drvrtech77 Road Train Member

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    Houston,Tx
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    I have Copies of Everything,they Even paid me for that trip that they lost paperwork on.
     
  10. angeleyesinfl

    angeleyesinfl Bobtail Member

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    Oct 21, 2010
    fleming island, fl
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    i have a question for you if you still read this post....i found a computer program Eclipse logbook. It keeps my logs for me and i can print these as well. I'm going with a company on Monday that requires us to scan our logs and email them in. Will this program cover this part since it has a way for me to email it to them or fax it to them right from my laptop. If you dont know its ok. just curious if this is the elogs i have heard so much about. new to the trucking as a driver hubby has no clue if i could do this with new company or not.
     
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