Missed crane appointment

Discussion in 'Freight Broker Forum' started by joker760, May 27, 2022.

  1. joker760

    joker760 Light Load Member

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    Jul 8, 2012
    NJ
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    Hello team

    So I have this broker which I use on a regular basis who has power only flatbed freight (I go to his customer, get a loaded flatbed and deliver to different jobsites) . Anyways, about three weeks ago he gives me a load, I give it to one of my drivers...my driver picks up the wrong trailer and brings it to the jobsite. The jobsite obviously refuses the load and so I send the driver back to get the correct trailer. Once we get the correct trailer and bring it back to the jobsite the load is refused as the crane which was set to unload us had already left for the day.

    I talk to the broker, he asks me to keep the trailer in my yard for a couple days until they reschedule a different crane. The load is rescheduled for three days later, we take the trailer and deliver it no issues.

    So yesterday the broker comes back to me and states the customer is charging him $15k as they had to bring a whole crew and get a different crane to unload the trailer. The broker tells me I'm responsible for it. I told him that didn't seem right and I would talk to my insurance, etc.

    Question for you guys, am I responsible for these charges? I mean I know we didin't deliver the correct trailer at first and they did have to reschedule a different crane to go in and unload but I don't think I should be paying his customer $15k.

    What do you think I should do? The rate confirmation states $100 for missed deliveries and "Additional late delivery charges assessed by the consignee may also apply".

    By the way, the load paid $2k.
     
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  3. Arctic_fox

    Arctic_fox Road Train Member

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    In this case id say its your fault and your going to need to cough up. You cost them a lot of money via a mistake on your end and cranes arent cheap even if they just sit there. The customer is renting the crane, the crew and the time for both. Additionally heblikely had to rejigger quite a few things to work around ya.

    Sorry mate in this case its a you goofed thing. Id write up or at least warn the driver eat the cost and write the whole thing off as a learning experince.
     
  4. fuzzeymateo

    fuzzeymateo Heavy Load Member

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    May 20, 2013
    AZ
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    Yes, you are responsible for this IMHO. Having said that, $15k is way too much money. I can see a crane company charging maybe $5k, but $15k is absurd.
     
  5. Big Road Skateboard

    Big Road Skateboard Road Train Member

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  6. Arctic_fox

    Arctic_fox Road Train Member

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    Not as much as you think. We just had to hire one to fix one of our grain silos at our farm because it was unsafe to do any other way after the wind damage. $7,000 for 4 hours to support it while we replaced the supports that cracked in said wind storm.
     
  7. nikmirbre

    nikmirbre Road Train Member

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    Jul 27, 2011
    High Point NC
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    Ill say of all the loads ive done the past year, Ive always had a crane appt or met a rigging crew to unload, id say roughly %80. Crane crews are expensive. And the further north you go In the country, the more expensive they seem to be.

    Id ask to see an invoice or something before I agreed to pay that amount. But, ill also say yes, you are on the hook for the crane costs.
     
  8. D.Tibbitt

    D.Tibbitt Road Train Member

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    Rule number 1 of open deck. Never miss the crane appointment!!

    Im sorry but ur on the hook for it.
     
  9. gentleroger

    gentleroger Road Train Member

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    I thought rule number 1 was look down on door slammers? :)
     
  10. skallagrime

    skallagrime Road Train Member

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    Near the top, but loading, unloading and securing are before that one
     
  11. D.Tibbitt

    D.Tibbitt Road Train Member

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    Apr 26, 2013
    Gettin' down westbound
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    Lol well only some guys do that
     
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