Need help Cummins ISX

ffields · Apr 3, 2019

GrapeApe said: ↑

Contact Cummins 1st, if someone closed the campaign before it got to the dealership, they would not have seen it. Get with Cummins and get all the facts. I'm not saying that anyone did anythng wrong here, just giving you the info I have so you can see if they did.

Unless something changed, that letter is saying that they cover engine faulures due to the fuel pump for 5 years/500K, so I'd hope that they'd cover it. PM me you'r email and I can send you the actual .doc file that you can print and give to the dealer.
Click to expand...

GrapeApe,
Could you send me these files?
ffields

Justchilling247 · May 22, 2019

maxya1986 said: ↑

Ok guys here is the story. I purchased a Peterbilt about a month ago. Last week few codes pops up for fuel pressure and truck started to loose power, I stopped by Peterbilt dealership in Idaho and they told me there is some issues with fuel pump and it will take about 4 or 5 days to fix it because that was a Friday and they were closed on weekends, so I decided to go back to Chicago and take care of it while I will be at home. On my way truck started to loose power really bad and I towed it to Peterbilt in Dickinson ND and told them that there is probably fuel pump failed (codes for fuel pump were active), they checked a truck and found that turbo was bad, they replaced a turbo, erased all codes and told me that truck is fine and I'm good to go (cummins paid for that by the warranty) 300 miles after I left their shop engine failed, I towed it to another peterbilt in Alexandria MN, they checked it and told me that fuel pump is failed and pieces of metal from that went to the engine and killed the engine and now I need a new engine (which cost 40k $) and Cummins won't pay for that since fuel pump not covered by the warranty and engine failed because of the fuel pump. How is that possible peterbilt's cummins certified mechanic just checked it a day before that and told me that everything is fine and all codes for fuel pump were because of turbo?? How to make them pay for that? Should I hire a lawyer or try to contact cummins first? I don't have any money to pay for that, and dealer just checked it right before the engine failed. Please give me advise what should I do now. Thank you
Click to expand...

I had that same problem. First the fuel pump went out and I had another one installed. The guys who replaced it didnt change it clogged up the oil port with silicone causing the brand new fuel pump to degrade and metal shavings went thru my entire motor.

Justchilling247 · May 22, 2019

maxya1986 said: ↑

Ok guys here is the story. I purchased a Peterbilt about a month ago. Last week few codes pops up for fuel pressure and truck started to loose power, I stopped by Peterbilt dealership in Idaho and they told me there is some issues with fuel pump and it will take about 4 or 5 days to fix it because that was a Friday and they were closed on weekends, so I decided to go back to Chicago and take care of it while I will be at home. On my way truck started to loose power really bad and I towed it to Peterbilt in Dickinson ND and told them that there is probably fuel pump failed (codes for fuel pump were active), they checked a truck and found that turbo was bad, they replaced a turbo, erased all codes and told me that truck is fine and I'm good to go (cummins paid for that by the warranty) 300 miles after I left their shop engine failed, I towed it to another peterbilt in Alexandria MN, they checked it and told me that fuel pump is failed and pieces of metal from that went to the engine and killed the engine and now I need a new engine (which cost 40k $) and Cummins won't pay for that since fuel pump not covered by the warranty and engine failed because of the fuel pump. How is that possible peterbilt's cummins certified mechanic just checked it a day before that and told me that everything is fine and all codes for fuel pump were because of turbo?? How to make them pay for that? Should I hire a lawyer or try to contact cummins first? I don't have any money to pay for that, and dealer just checked it right before the engine failed. Please give me advise what should I do now. Thank you
Click to expand...

Whatever happened with your Peterbilt? I had the same problem with mine.

Log in or Sign up

Forums

Find Trucking Jobs

Need help Cummins ISX

ffields Bobtail Member

Trucking Jobs in 30 seconds

Wait, employers can't reach you!

Justchilling247 Bobtail Member

Justchilling247 Bobtail Member

Trucking Jobs in 30 seconds

Wait, employers can't reach you!

Log in or Sign up

Useful Searches

Find Trucking Jobs

Need help Cummins ISX

ffields Bobtail Member

Wait, employers can't reach you!

Justchilling247 Bobtail Member

Justchilling247 Bobtail Member

Wait, employers can't reach you!