Progressive or Greatwest Insurance?

What I would like to know how do you fight loss of profit with Great West?
Why do they have such hard time paying for loss of profit and pay only the daily rental?

 

You generally don’t put a claim against yourself. If the insurance company goes after the shipper it usually doesn’t increase future premiums. If they decide not to because there may be to much involved to win they pay out and it will increase future premiums. Sometimes fighting costs more to the insurance company, - even when it’s supposed to be their job.

Last week I had to two receivers damage my trailer. One a hole in the roof and one a hole in the side. The one with the roof I’m just going to pay and not deal with anything cause I can’t prove who did it. The hole in the side, I got the loader to be honest about it. That day I got four quotes. Two quotes each from two different places. Quote for patch shop and quote for replacing the entire aluminum kickplate. Emails with pictures and quotes submitted got back with them today. I am having the repair shop fix the trailer by the end of the week. Ain’t got time. After 30 days if I or the repair shop don’t get a check I’m filling in the county for small claims. In the mean time trailer will be down a week and I’ll grab spare. Got to move on. Once you get this all resolved, it will happen again in the next bit. It sucks, but it’s part of the business.

 

Comparative advantage, focus all your efforts and what you are most profitable in. Whenever you focus your time on anything else you will lose money. That’s one of the reasons I outsource my maintenance. I’ll make more money focusing on what I do well, then spending time at things that are not my primary with these damages. You just got a move on. Fighting it out might make you get satisfaction, but in the mean time, did the loss off providing your services cost you income to buy another truck or trailer and grow? Imagine if you spent the time soliciting another customer vs drawing out the terrible misfortune. You may have scored a direct lane and now can figure out how to complete the lane with a back haul or trihaul.

 

Great West offers a great tow coverage. You pay only $250 to get towed, no matter how far. I used the coverage twice last year. The second one was about a 145-mile tow from Barstow, CA to Vegas. That tow probably would have been well over 2 grand if I didn't have the coverage.

 

I like your state of mind.

Great West ended up fighting it. They raised my premium by a couple hundred this year. Then they lowered it to be competitive with Progressive at the renewal. Still Progressive did beat Great West, by a big chunk.

My lesson: One claim when it's not your fault shouldn't affect your renewal rate. It was my fourth year and I had NO claims before. So, that might have helped too.

 

Glad to hear they are going to bat for you. I just switched back to great west from progressive. Progressive wanted another 28k to add a good driver. They are me alive doing a mid policy change. it’s like they expected me not to add and remove drivers and equipment.

I recently had a hotshot fellers wheel come off his trailer and damage my herd bumper. Not wanting insurance to go up for me until great west got reimbursed, they offered to be a courtesy intermediary. Now I’m getting a check from the other party’s insurance with no risk of rates being raised temporarily. Not many insurance companies do that.

 

TBH with you guys, even though I don't have a lot of O/O insurance experience....

I've been with TrueNorth from hunter's permits to leased on, and they've been reasonable and a great company

 

My opinion as well ! Ya get what ya pay for .

 

Progressive has the same tow coverage. I've used it 2 months ago.

 

Biggest issue I had with great west is they won’t write MA…..pretty sure NJ and one more state is included with me