Rand Mcnally 710

Well they need to my tnd 70 will not stay charged have to keep plug it unplug plug 7unplug sometimes a hr to get it to start back charging

 

When is the government gonna get involved with rand mcnally ripping American truck drivers off please someone tell me the answer I have ask over a 100 OTR drivers about there rand mcnally 95% who have the tablet have the same problem it's not staying charged

 

Just got my TND 540 replaced for free after two repair attempts. It wouldn't charge or stay charged same problem with my TND 530, also replaced for free.

 

Help me man I'm having the same issue mine is only 2 months old and I have no sound

 

Help me I have had mine for only 2 months and I have no sound

 

Mark help me out my sound quit on my TND 740

 

740 is an Android device, so there is a system Vol.
please post your

/Bin/Settings.ini
and
/User/User.ini

files, i might can figure it out here:
while you play the navigation, you may changed the system Vol settings. How? i don't know.
let's figure together if it is not a hardware issue.

 

I got this in response to my TND 80

note power supply recommendation
Turning off in cab electronics ( not possible in a company truck) mine has more problem entering cities suggesting outside interference. Complete rip off. Google never fails me.

Thank you for taking the time to contact Rand McNally.

TNDT TABLETS

For the devices above that are experiencing one or more of the following issues; NO GPS issues, the device is freezing, map is spinning, the device is rerouting (recalculating), or the GPS has the truck icon off to the side and running parallel to the road, please refer to the below.

For the past months we tried looking for a permanent fix and it has been determined that the issue is external in nature. Testing has shown that the situation is revolving around some sort of interference in the truck. Which means another product of some sort is causing interference with the tablet specifically and causing this issue.



Please refer to the steps below to resolve the issue.


Issue Symptom
‘No GPS’ issues, the device is freezing, map is spinning, the device is rerouting (recalculating), or the GPS has the truck icon off to the side and running parallel to the road
Issue background & Resolution
Based on analysis of reports from customers -
1. The issue symptoms are specific to TND Tablet 80.
2. The issue symptoms disappear when the device is used in a different environment. For instance, Rand McNally has brought in and analyzed devices in in-house lab settings as well as on the road in different vehicles including trucks, but unable to reproduce the issue.
3. The issue symptoms generally are seen by the same customers in their specific vehicle environment even with replacement devices are sent in.
4. This leads us to the following conclusion and recommendation:
a. Every electronic device emits electro-magnetic signals when operational - which can interfere with the operation of other devices. This interference is called Electromagnetic interference (EMI).
b. Examples of devices that can cause EMI are
i. Another GPS
ii. Dashcam
iii. Toll Tag
iv. Satellite Radio Antennas
v. A third party Bluetooth transmitter
vi. Any in-vehicle cabling that may be improperly grounded
c. To address EMI, make sure the Tablet is not close to any other electronic products. (18 inches away, if possible)
d. If symptoms persist, and you are not able to move the tablet then we recommend turning off or physically removing each of the other electronic items in the cab, one by one, to isolate the interferer. Once the interferer is identified, consider discontinuing use of or replacement of that device.

*** Please do not attempt these steps if you are driving solo. A Co-driver or someone in the cab with you should attempt when possible.

1. Make sure that the device location is set to High Accuracy
   1. From the TND Tablet Home page tap white squares in upper right corner > Settings > Location > Mode > High Accuracy
   2. Switch to device only and back to High Accuracy if the mode is already set to high accuracy.
2. Ensure the Power cord is plugged into the slice (Magnetic Mount) and not the tablet directly and the other end of the power cord is securely plugged to the truck power supply. It is strongly recommended to use the Rand McNally power cord that comes with the unit, rather than an aftermarket cord.
3. Move the device around in the cab to see if it connects to the network, outside of the cab as well. This is obviously intended to be done while the vehicle is stationary. The purpose being that if the GPS is next to other electronics they may be interfering with the GPS's ability to maintain a strong GPS signal lock to the network.