Rand McNally ELD-50 and DC 200(s) Support Thread

Due to the many threads popping up and no one source for information due being spread across many threads, I am starting this thread. Please let's keep it a support thread and not a bashing or comparing one ELD to another ELD. This way I can concentrate on helping those with issues.

Thanks,
Mark

 

Now the Drive Line issue is known since v 4.6.1. Rand is aware of the issue and they are testing a update looking to resolve the issue.

A script in the meantime is being run at 3am EST each day in the cloud. If you connect via Wi-Fi you should see your logs corrected. Unfortunately, it may not resolve all.

Since the FMCSA does allow you to run Paper Logs while your ELD is down, please run Paper till this issue is resolved.

If you do have paper logs, call in to CS and they will be able to correct the ELD logs in the back end.

The events do show correctly. What is uploaded to the FMCSA shows correctly.

If you are part of a fleet and not the O/O, please have your Fleet person contact me. You can start a conversation with me and I will give you my E-Mail.

If you are an O/O and run either one or a few, contact me here.

Please bear with Rand during this. This was unforeseen prior to the ELD Mandate. Testing was done, but with the influx of many different trucks, electronic devices, etc, things popped up that were unknown.

The ELD-50 has a Version 1.0 and a 1.1. The 1.0 is $99 and the 1.1 is $149. The 1.1 is the one you need if you run an IOS device (apple). The Android will work with either version. The 1.1 should have a big sticker on the box stating such.

Mark

 

Pairing issues. Try disconnecting the ELD-50 from the J port. Wait 15 seconds and then plug back in. Then see if it will pair.

The ELD-50 holds a rolling 48 hours worth of data. Once paired it should pass what is in its buffer to the App. You will see a little round circle to the left of the current log. This means its uploading the buffered data.

Mark

 

User Manuals

https://driverconnect.randmcnally.com/DriverConnect/userGuide_portal

https://driverconnect.randmcnally.com/DriverConnect/userGuide_app

Video's.

Adding Users
Adding users.mp4

DVIR
DVIR.mp4

Fuel
Fuel portal.mp4

Fuel Purchase
Fuel purchase.mp4

Creating Groups
Groups.mp4

Inspection Mode for DOT Inspections
Inspection Mode.mp4

Logging In
logging in APP.mp4

Logging In Driver Connect
logging in.mp4

Mapping
Mapping.mp4

Messaging
messaging.mp4

State Crossing
State Crossings.mp4

State Mileage
State Mileage.mp4

Create Terminal
Terminal.mp4

 

If your J port is rectangle, you will need a Spider cable that connects to connectors on the fuse panel. Do not buy the Adapter.

 

Pairing we will concentrate on. Post 2 on the drive line issue.

Tell me what you have done to pair it?

Unplug the ELD-50, 15 seconds, connect back to J port. Then see if your device see it? If not, turn off BT and then on again. See if it sees it and pairs.

Mark

 

When are you going to be shut down?

Mark