Rand McNally Support Thread. (Part 3)

I'll be back home sometime Friday. What all is involved?

 

Will send you the pm now.

Thanks again Mark

 

If you see my post above, I got the issue resolved via tech support by accessing the recovery tools. All is fixed! The tech also noted that it is not a good idea to do updates while traveling. Making sure you have a stable internet connection during updates minimizes the chance to get a broken file download.

 

Mark - when will you be around????
Need to get these files

 

Thanks

 

Hey Mark, Happy NY! You helped me out with my 720 a year ago...or 2, maybe MY latest prob is with the main map screen getting stuck in major urban areas. That is, I don't have to reboot to fix it, just go somewhere else like history to "change" the screen- then return and all is well. My hunch is that the processor is "overloaded" because it only happens where a lot of roads and infrastructure come together- too much information, perhaps. So I made the decision to eliminate almost all of the POIs which I rarely utilize anyway except parking. You think that might do the trick?