So i delieved the watermelons 3AM this morning and was rejected 18 bins. The watermelons are fine just the cardboard bins are torn. My dispatcher said to wait a few hours toll morning to get it resolved. Waiting now
I had a friend who had a similar situation a few years back with some apples. They got rejected dispatcher said the broker needs it redelievered. So he did. After that they still slapped a claim on the company and he didnt see a dime of the load and the deposit. What to do. How should i handle this.
Rejected watermelon load due to damage
Discussion in 'Experienced Truckers' Advice' started by Charlie214, May 24, 2016.
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Have a watermelon sell in a high traffic parking lot!
Tombstone69, D.Tibbitt, Rideandrepair and 6 others Thank this. -
What's Gallagher doin' these days?
Tombstone69, Rideandrepair, Lepton1 and 9 others Thank this. -
Rideandrepair Thanks this.
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Toomanybikes, Dominick253, Rex012 and 3 others Thank this.
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They can't file a claim if they receive the product. Your insurance will (should) say to them - ok, if we are buying 18 boxes of watermelons, then we want them. I have been in same situation before with another product. I told them since I get to pay for them then where can I collect my product? No answer. Don't work with that broker anymore.
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Also......they may buy them still at a lower price.....
Rideandrepair Thanks this. -
That shouldn't have anything to do with you. If they're rejecting the bags, they should absolutely still unload them and get with their vendor about scheduling a truck to pickup the rejected, out of the vendor's pocket. The product is not non-conforming, the packaging seems to be the only issue. Something their vendor should be able to work out with them. (If the issue was not due to you)
Last edited: May 24, 2016
gntorres61 Thanks this. -
When I ran reefer, I had a few loads of produce that were partially rejected by a specific consignee in the Cleveland area...it was always a pain and I dreaded delivering there because I knew they were picky about the quality and appearance of the load. I just had to call my dispatch and after a while they would find someone in the area who they could re-consign the remaining product to at a cut-rate. It never cost me anything and I wasn't held liable for the load. I guess it depends on the company you drive for and the circumstances around the load quality.
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