While I don't work for JCT, yet. I feel your email is well written and hits several points that need addressed. I do remember that they have several drop yards in use. I am unsure how many have company drivers attached to them but maybe JCT could also implement a "yard check". Although thinking about it it does eat up a lot of time to perform not to mention the possibility of wasting y'all's time to get repairs made, washouts done and fueling low tanks on trailers.
They could do what prime did years ago when I was with them at least on the lease side..if you had to repair a trl that had obvious defects that effected the safe operation they would pay and deduct that $$ from the L/O who dropped it...now we're talking about things that are obivous..
Customers like JBS and some tysons treat our trailers like crap in their yards. When pulling a trailer out of there it's hard to tell if a driver did it or the yard jockey.
I had one where the chute was hanging down at the last few feet. Reported it with the appropriate macro thing and the response was to check into the shop thre at the TA. Don't I need some reference number to give them? No, just check in. They may have covered this quickly in orientation, if they did I totally forgot but it was all taken care of through this thing called Eshop. Nothing to sign, no muss no fuss. On a side note I had a bad tire on the tractor, they said take it to the Petro and check in again, JCT will put the tire repair on their own account. I thought tires were the IC responsibility coming out of the driver's maintenance account. Again, Eshop paid for it so will have to see what the settlement report says the maint fund has in it after.
Just got my settlement-- a little over 1500 some miles last week and a whopping $177. Of course I had taken the $150 advance so add those two and that does not add up to substantial in my book. The reason I turned down that other load was because it would lock me into a second week of 1475 miles also putting me in $300 for the week range. No good. Well, last night they got me a 350 mile repower to take to an OSD place, now this place is refusing the OSD ... so far it is not looking good. Edit looks like they are gonna take it after all. Puts me closer to 1800 miles this week.
Yesterday I was at the Waldo, FL Pilot. I had just got done sweeping my trailer out and was going to climb back in the truck, when I saw a Crst Malone driver blindside backing his trailer to the left side of my truck. Luckily he had his windows down and could hear me yelling for him to stop. He had that skateboard rear tandem less than half an inch away from the left side of my coyote crusher. Him almost hitting me isn't what got me irritated. I expect parking lot hijinks from anyone with a training company on their door, even the lease ops. What got me mad was a guy stopped behind him leased onto Roadrunner that didn't even try to stop him. I guess he wanted a show or something. I knew he was watching because the Crst guy blocked the travel lane while manuvering, so he had no choice, but to sit and watch till he could move.
The TA and Petro have had that new thing called the eShop essentially what that allows these carriers to do is do everything electronically where they don't have to be on the phone with the TA that way you can get in and out and back on the road quicker... Which I think we all agree that would be the best thing
Well, in theory it's faster. I've seen people from other mega carriers holding for hours on the phone trying to hold of the shop to give them a push to acknowledge the eshop request. In other news, it's about time we no longer have send a Reefer authorization form for reefer fuel. Now it's a reefer override form for when you just happen to be in area with no authorized truck stop for reefer.