Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. DirkSteel

    DirkSteel Light Load Member

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    Jul 5, 2013
    50 states/Many countries
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    i've tried that but it still wants to recalculate when going from powered off to powered on! It would be so nice if you could simply lock in the route from start to finish and never having to deal with the recalculation be it manual or automatic. A recalculate button would be a nice accessory! Then you could recalculate if you wanted to or not at any time.
     
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  3. Balakov100

    Balakov100 Road Train Member

    3,922
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    May 10, 2012
    Temple, TX
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    Guess the New Maps STILL aren't out yet.
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Yes it will recalc from turning it off/on again. I would suggest you build the route you want, then under Destinations/Multi-Stop Trips you will see a current Trip folder. Open that folder and in the bottom left you will see a "save as", click on this and save the trip under a name of your choice.

    Current trip folder will drop stops off as you get to each one, but if you save the trip you can always have all the stops in a saved folder and start the trip from that folder. It will not drop any stops from the saved folder, only the Current Trip folder.

    Thanks,
    Mark
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    I have inquired.

    Thanks,
    Mark
     
    Balakov100 Thanks this.
  6. FlexinTarzan

    FlexinTarzan Medium Load Member

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    Jan 8, 2012
    Stanfield, OR
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    Mark, this 730 I purchased last month thru the trade in discount is beyond horrible. Every day it either freezes up or an exe.nav error and must be shut down. This is ridiculous, I run diagnosis and it repairs files but this is an everyday occurrence. Today I put the sob away and am using my Trusty 720. What do I do with this 730 lemon ? PM me for solution !
     
  7. BKayrac

    BKayrac Light Load Member

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    Mar 8, 2014
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    You should call rand mcnally immediately, you should have the second it started freezing up. Brand new unit should not have errors and freezing.

    Or depending where you bought it exchanged it right away, however since you waited so long exchange is probably out of the question. But rand mcnally's warranty will cover you still.
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    Sep 23, 2007
    Statesville, NC
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    I would suggest clearing out the Component Cache folder (hidden) on your computer. You may have gotten a bad download. These are the files the TND compares to when you do a R/D. Once you clear them out, the update button will be green. Update again and it will force new files from the server. Make sure you are on High Speed internet and not Wi-Fi.

    A new version was just pushed to the Dock a few days ago.

    If you are computer savvy I can give you the path to the Cache folder.

    Thanks,
    Mark
     
  9. SilverShadow

    SilverShadow Light Load Member

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    Nov 14, 2008
    Terre Haute, IN
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    Mark
    Speed limit problem in Tennessee seems to have fixed itself going east on 40 today and it's tracking perfectly
     
  10. laurentiu1

    laurentiu1 Bobtail Member

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    Apr 14, 2012
    Ohio
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    I have the same problem with 730LM new from the box got freezing and navi.exe error, I deleted the cache hiden folder updated again navi.exe error popped up again.I contacted Rand got a replacement 730LM and Navi.exe error comes on on this replacement unit too.Something is wrong with the software.
     
  11. SilverShadow

    SilverShadow Light Load Member

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    Nov 14, 2008
    Terre Haute, IN
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    Don't know about the navi. Error but changing from 3d to heading up in display mode fixed my freezing problems
     
    tow614 Thanks this.
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