Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

When I have my gps connected, I always update and backup my files. Usually in that order. I would've thought by clicking restore files I would've been given a list of saved files to pull whichever saved set I wanted... Not that user friendly I see.

After loosing all of my original addresses, I have been re-entering recently used addresses. When I tried restoring the previous addresses it wiped away those addresses as well. I would consider myself fairly computer savy, I cant imagine the un-savy users nightmare with this poor setup.

Looking forward to finding a possible solution.

 

how do I actually apply the new updates to my tnd 700? The only option I keep getting is to download the update and nothing else. Thanks!

 

With the 500 it downloads updates then asks if I want to sync them with my TND...Does the 700 not have same options?

 

It appears everything else is working but this is how it started with the memory loss. First it was the volume then the map zoom went after a couple days. I'm taking a few weeks off so I won't be using it for a while.

 

Mark, I can no longer use my TD700 with any reliability, the power cord doesn't connect all the time and it needs to be repaired, the problem is, I cannot find my receipt, I purchased my TD700 last October at the TA in Harrisburg, PA, I hope that Rand will honor their warranty, I have decided that I have to purchase a replacement since I would rather not be without a GPS, after much research, I am going to replace my 700 with a 710, PC Miler, Cobra and all the others just don't have what the Rand has, and since I am already familiar with the 700 it makes sense to go with the 710, what most upsets me is that I am about to spend another $450.00, bringing the total amount spent in the last eight months, to $900.00 can you tell me if Rand will replace or repair my unit? I don't want to get a refurb unit as a replacement, I would rather have my original unit repaired, as I have read many posts about other users getting refurbs that are unreliable, hopefully you can answer my concerns.