Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

New construction can take up to year to show in the maps. If you will give me a start/stop for that area I can check the next set of maps.

Thanks,
Mark

 

Noted,, warranty is for one year from Rand. The 710 is a direct replacement. I have sent this to CS for their resolution. E-mail me your name, phone, address and the serial number off the back please.

Thanks,
Mark

 

Send me your name, phone, address (no po boxes) and the serial number off the back.

Subj line - power cord issue.

Thanks,
Mark

 

Like? You buy them once and get them free after.

Thanks,
Mark

 

Checking on it. But, a lot has to do with the supply chain.

Thanks,
Mark

 

Working on that.

Thanks,
Mark

 

If you have not done the map update then you are on basically 2009 maps.

Thanks,
Mark

 

Call CS and request they send you a DC cord. I would try the AC cord first to determine if cord or unit.

Thanks,
Mark

 

Your TND's have the latest maps. You would not need maps till 2012.

Thanks,
Mark

 

Looking into this.

Thanks,
Mark