Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Major map data - due out soon - will correct the route issue.

Thanks,
mark

 

A few things on Along route... if you see a red dot, then it is still searching for along route.

We are looking at letting the driver enter a mileage also to do a search on...

thanks,
Mark

 

Got it... send that up... should have a spell button at the bottom if you hit all.

Thanks,
Mark

 

Have you thought since you are having troubles finding POI's that their is another issue at hand?

All POI's are entered in a DB. I did a search on the above location and found the WalMart.

Can you find any POI? If you do a search on any truck stop or POI do you get anything back in the search?

I understand your fustration, but the clue was that it did not find the Flying J either. It sounds like you have a corrupted DB.

I would suggest for the first step to connect your TND to your computer, close the Dock, go to your start menu and click on (my) computer. Look for the external drive called IntelliRoute, double click on that drive. In the right side of the screen you should see a folder called RM. left click once on it and then right click and delete.

Start your TND Dock again and update.

Then try your searches and see if you bring back any POI's.

Thanks,
Mark

 

We did some research into the DataBase. Walmart is Wal-Mar is Wal Mart is Wal_mart.

Our Quick Search only looked for a certain spelling of WalMart. This has been corrected in the newer code.

You could have done, Choose destination\POI\My truck\more\all and then hit the spell button at the bottom.

When Rand gets the POI information from other companies we do not control how they have set up their spelling in their Databases. Rand does try to "work" around by putting the different spellings in the code.

Thanks,
mark

 

if you had taken a moment to fully understand my last post you would realize your question was answered.

Quick Stops was looking for a certain spelling of WalMart.

Walmart in the Database submitted to us contains many different spellings.

What the human eye and brain can look for and search is different than a computer. The computer will only search on parameters. It does not know the difference between WalMart or Wal-mart in a database unless you add more coding to "make" it think.

Wal-Mart
WalMart
Wal_Mart
etc etc..

Since we do not make the DB submitted to us we have to take into account all the different ways the DB shows it. Quick Stops did not. It has been fixed already in the Beta Version.

So if Quick Stops is looking for WalMart and the way it is entered for that location you were looking for is Wal mart then it would have not found it. But, you have another means to look for it.

Speeds are corrected in the Mapping Database and when the next mapping Database is released then it should be corrected.

Thanks,
Mark