Or pull into a customer with about 4-5 other trucks, all of us the street, 2 docks and all of us told the same time for an "APPOINTMENT", in CA
Had 9 of us show up at the forwarder in Laredo first thing in the morning ... forwarder could only fit one truck at time in the yard to drop.
Yup doesn't surprise me about swift the bigger they are the cheaper they are and never want to take care of there drivers