Ta destroyed my drive train

If it went that far I would check the bearings in the housing for the drive train off the yoke

 

You might get lucky and they will pay for incidentals without litigation, but it is highly doubtful. Secure a lawyer now.

 

TA/ and Petros, generally, are not to be trusted with more sophisticated repairs. Only tires work, batteries replacement, mounting a new mop flap, perhaps PM and brake replacement. That's all right by me, but I hate them for taking a work order that they should know beforehand that they don't have any expertise/experience about and then after an evident failure to complete the job, they will still ripoff charge you and rarely admit any wrongdoing.

 

You can bet that were I in your shoes, that I would not be paying a single cent for any of it. TA should pony up for any and all expenses on your end, including proper repairs, hotel, late fees, etc. Their screw up, they are to be held accountable.

If you fail to receive an acceptable settlement from them, go up the corporate ladder until you reach the top, with an attorney representing you if needed. They can pay for that, too. I do not expect you will need to go that far, though.

 

Yup. PM is getting close to being a challenge with them. I had one last night. The fill plug for the driver had been rounded, but they didn't have one. They said KW opened at 7, and I could get one there. They proceeded to lose plug, and the plug is radically different than the one KW gave me.

I'm not under trucks all the time, but if I were, I would have known that this was a rare plug, and I wouldn't have wasted 4 hours here.

 

That is the thing about getting a lawyer, when you win you'll get that money back too. You might even get the lawyer to take it on contingency.

 

You'll be wasting your time getting a Lawyer, as other than poor workmanship and some damaged parts, it's not more than $10,000 in damages, and you're lucky if you have $5000 in damages.

You didn't get in an accident and you didn't have pain and suffering.

If the T/A gives you problems in paying up, just take them to Small Claims Court.

No Lawyer will take that case Pro-Bono, there's not enough money involved.

 

Often times small claims court is limited to a $2500.00 dispute, maximum, though it varies by state. Strong likely-hood that this would not be accepted in small claims court.

Personally, I would be the thorn in TA's side until they agreed to pay what is reasonable. Companies, in general, rely on intimidation and having greater patience than they expect others to have when dealing with such matters. The key is to be persistent and consistent in matters such as this. When one is in the right and maintains a persistent demeanor, one prevails. If they continually present themselves as unwilling to make amends regardless of ones efforts, then get an attorney involved. Too many people are unwilling to make the effort themselves to settle a dispute and jump straight to a hired gun, it is a sad state of affairs.

Be an adult and get after them politely, diplomatically, matter-of-fact-ly, and determinedly. You have the backing of an OEM repair facility and presumably OEM trained techs.

 

If you have a lawyer "friend" or even one just willing to write a letter....have the lawyer ask who TA's Garage Liability insurance carrier is.....and they pretty much have to convey that information when asked....then just deal with the insurance adjuster.......you have a Products/Completed Operations claim against them