TQL Total Quality Logistics

Discussion in 'Freight Broker Forum' started by Tatman1980, Nov 15, 2019.

  1. TallJoe

    TallJoe Road Train Member

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    I don't know... I would allow them them to re power and even forfeit the pay but in a situation like that I can't prioritize business. I somehow can't see that the world would end due to a missed delivery Trucks sometimes don't get there at all due to break downs and accidents-what's their contingency then?
    Also, for those waiting for the cargo, say CEO of the receiving warehouse, or any TQL guy, I can't see them to react any different, if their had someone close just died...
     
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  3. Tatman1980

    Tatman1980 Bobtail Member

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    Finally someone in the forum that seems to care more about family like me then some #### load that can wait a couple days. If the loads was so important & time sensitive they should have shipped it earlier. Thanks TallJoe for seeing it from my side
     
  4. DUNE-T

    DUNE-T Road Train Member

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    Detroit, MI
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    Dude, everyone is on your side, just things can be handled a bit differently in an emergency situation
     
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  5. loudtom

    loudtom Heavy Load Member

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    Waiting to deliver the load isn't going to make your dad any less dead.
     
  6. Tatman1980

    Tatman1980 Bobtail Member

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    No but i could have made it to the hospital to say goodbye one last time. If the company didnt debate over it for over a hour. I missed him by a half hour.
     
  7. Tb0n3

    Tb0n3 Road Train Member

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    How the hell was anyone supposed to know that? You could have been held up in traffic for a half hour. #### happens and the world keeps on turning.
     
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  8. Tatman1980

    Tatman1980 Bobtail Member

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    Nov 12, 2015
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    Yea true or i could have got lucky. But will never know now cus the company ####ed around. But i made it through pittsburgh pa during rush hour without a hold up. Just gotta know which way to go.
     
  9. AJ9

    AJ9 Bobtail Member

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    Jul 8, 2019
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    Isnt this more about TQL than anything. It speaks to the companies character. I've hauled for TQL, and it was one mistake after another on their side. The load was completed successfully despite the miss information over and over from TQL at every single step. The customer was happy and never new of an issue, even offered us freight. I respectfully declined. After one load with them I will never support anyone that works with TQL. Loads get delayed, loads get damaged, loads get repowered. I've never seen someone say , oh TQl is awesome. Support your fellow driver not the guys stealing from them.
     
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  10. mc8541ss

    mc8541ss Road Train Member

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    You never gave an indication that he was on his death bed until maybe post #31.
    But your issue is with your company not TQL. They should have sent someone to deliver the load and let you get home. It is more challenging doing that with a small company than a big one but can still be done.
     
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