Uberfreight not paying for loads

Discussion in 'Ask An Owner Operator' started by Mumbere, Jan 5, 2022.

  1. Mumbere

    Mumbere Bobtail Member

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    Jan 5, 2022
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    Hi guys , i am an owner operator ,with my own authority, i hauled 3 loads for uberfreight 3 weeks ago , they don't want to pay me. They keep b. ####ting . I need money to function. Every time i call them , u will get paid tomorrow, since December 14. What should i do???
     
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  3. Big Road Skateboard

    Big Road Skateboard Road Train Member

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    I hauled one and they paid it pretty much instantly. How are you set up to get paid?
     
  4. JoeyJunk

    JoeyJunk Road Train Member

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    I had one from December 2nd that a lumper receipt didn’t scan properly and it caused confusion. Finally got it to the proper person and got paid on the 31st.

    You do realize they only send payments on Tuesday and Thursday and its a few days after to hit your account.
     
  5. SteveScott

    SteveScott Road Train Member

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    Call them and ask for a supervisor. It will probably take a while so call with them on speaker phone while you're driving. Uber can be a real PITA.
     
  6. sadwar

    sadwar Road Train Member

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    The company I work for was owed over $25K from Uber Freight. They had taken our bank account information incorrectly and were paying the wrong bank account. Took us 6 months of fighting with them and finally taking them to collections before they paid us the money owed.
     
  7. danny23tx

    danny23tx Road Train Member

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    Those guys pay like clock work . I hauled 24 loads for them last year and no payment issues . Other than the India tech support they have been easy to work with .
     
    Soltaker, D.Tibbitt and 401-Alex Thank this.
  8. O/O21yrs

    O/O21yrs Bobtail Member

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    May 20, 2013
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    I'm having the same problem. The accounting department won't answer the phones. My carrier rep said that there is a computer glitch that is holding up payments for about 25% of the carriers. I am owed money from the last 30 days. If you have a carrier rep., see if they can issue a comcheck. I can go longer without payment but I have put them on freight hold until I get paid.
     
  9. ProfessionalNoticer

    ProfessionalNoticer Road Train Member

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    That's the problem with these automated deals. They're all the rage until you actually need a real person to fix something that goes awry. Then it's tumbleweed.
     
  10. RunningAces

    RunningAces Road Train Member

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    You got that right. I had a problem getting paid by JBhunt of all places and it took a week of trying to get someone on the phone nearly daily to get it sorted. They said it was some app problem bs but they did end up paying and it's been good since then.
     
  11. scoobertdoo

    scoobertdoo Road Train Member

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    I wouldn't haul for them at all.
    Not talking to an idiot in India if there is an issue, and their rates are trash.
     
    Vampire, bumper Jack, JonJon78 and 3 others Thank this.
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