Unable to unload me

Discussion in 'Questions From New Drivers' started by Mototom, Jan 12, 2020.

  1. Tb0n3

    Tb0n3 Road Train Member

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    Might want to find a carrier that trusts their drivers enough to communicate with the customer. Really doesn't sound like a great place.
     
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  3. Moose1958

    Moose1958 Road Train Member

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    Agreed, the issue I have though is the appointments are wonky! It does not make any sense for a final destination to make an appointment 45 minutes after they close the docks, unless the schedulers and the docks are in different places and not communicating. I ran into this problem picking up a load in Missouri. Total loss of communication. After almost a day waiting I gave up, told my FM to get me out of there. This was one of those rare situations where I refused to pick up. I get the impression this is a broker load and the carrier inherited a mess.
     
  4. JonJon78

    JonJon78 Road Train Member

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    Should be able to get just about every number off Google... Especially a weekend delivery I'd be attempting to call. Regardless of what the company says I'd still be calling.
     
  5. Just passing by

    Just passing by Road Train Member

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    I always check the company's work hours on Google maps. It usually has hours and a phone number. As long as you're just checking, NOT changing your appointment hours, no one's the wiser.
     
  6. TripleSix

    TripleSix God of Roads

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    No detention. Your company dropped the ball. If it had been the receiver, then they would ask for detention.
    Agreed. That’s what happens when the office people try to handhold and coddle you. Driver gets screwed every time the desk jockey goofs.
     
    snowlauncher, Coffey and dwells40 Thank this.
  7. ZVar

    ZVar Road Train Member

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    I don't really fully agree with this.
    Sure the carrier should not get detention, but as the carrier messed up that driver should not suffer for that. The carrier should eat the cost of giving the driver detention.
     
  8. Mototom

    Mototom Road Train Member

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    I was under the impression the customer had to verify the delivery time.
     
  9. TripleSix

    TripleSix God of Roads

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    Same page, hand...I DON'T AGREE either.

    When they screw up, and you ask for detention, they're going to tell you all kinds of reasons why you are not going to get detention pay. I've quit 2 jobs in my career because of that. My time is important.
     
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  10. Crude Truckin'

    Crude Truckin' Alien Spacecraft

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    The small business I work for expects us to call the customer when we are en route. And if we did our due diligence, and we show up to unload at agreed time, and dont get unloaded, the boss man and woman will make sure we are well compensated for waiting. They run a tight ship, and it's done me well. If you did all that you could do, and you dont get paid to wait, tell them to pound sand.
     
    dunchues and Coffey Thank this.
  11. x1Heavy

    x1Heavy Road Train Member

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    You can google phone numbers direct to any place with a physical address.

    Who is this they and why would they know you called direct? If you called earlier on the way and found that they are closed before your appt, all you have to do is be there when they are open to take load. Or you are going to wait until monday to get unloaded.
     
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