US Xpress, Inc. - Chattanooga, Tn.

Discussion in 'Report A BAD Trucking Company Here' started by Grayhare, Aug 23, 2006.

  1. buck and a half

    buck and a half Mr. Miles & Miles with Many Smiles

    775
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    Aug 11, 2006
    madison,me
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    Its been a few years but I have talked to and met some younger guys that were high school buddies,they left swift and went to us express teaming together and were running plenty of miles from midwest or east coast to west coast. I know they were bragging and really happy working there. I just met a driver that was headed to cleveland from nj,hes been there a year and he said he went there right from school and still likes it. best of luck to you.
     
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  3. bobbyw

    bobbyw Light Load Member

    117
    2
    Oct 20, 2006
    Orlando Florida
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    good luck with them ,I know the recruiters office is not organized cause they misplaced my application and asked for another one,and completely forgot our conversation we had about some things ,but the technology sounds awesome ,and as a newbie I want to master the 10 speed before I go automatic and lose the edge before I get it.
     
  4. GIGGLES

    GIGGLES Bobtail Member

    38
    1
    Jan 7, 2007
    ohio
    0
    Pretty common with US Xpress. Unless you go with Dollar General account. That is what I had did and I was pretty much put with a trainer in about a day. I had a very good trainer. I would suggest him to anyone. His name is Dave Burkhart. He is alot of fun to be around. Good luck with US
     
  5. cnjrollin

    cnjrollin Bobtail Member

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    Feb 21, 2007
    Mesquite, TX
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    Been driving for U.S. Xpress Enterprises for about a month now.
    I came here to hopefully find a better company, but U.S. is
    not it! I know what its like to get miles and good pay, the bad
    thing about U.S. Xpress is that you are paid on a sliding scale,
    which pretty much sends your CPM pay right out the window.
    I've pulled loads for them for 24 cents a mile, which sucks.
    They also charge 3 cents for per diem, so with per diem
    you can expect to make 24 cents a mile.
    My CPM is roughly 40-41 cents.

    Another thing about the sliding scale is the further you go,
    the less you make! Strange huh? They also pay by rand
    mcnally movers guide, which causes me to lose 50-70 miles
    each ld. (unpaid miles) their web site says they pay "practical"
    miles, but its movers guide miles.

    I have experience and am not a new
    driver. Their equipment is nice, roomy trucks (volvos),
    but thats because you will not make more than 500 bucks
    a week (if that) a week. Expect long waits at shipper and
    receiver, drop and hooks are very rare.

    You will deal with dispatch more than your fleet manager, its not
    unlikely to go weeks without even hearing from your so called
    assigned fleet manager. The dispatch department is poor, they
    do not talk to each other so you have to explain to them over
    and over again when you have a question or problem. They only
    have 2 dispatchers on duty during the night time at one particular
    facility, makes for even longer waits. I've even been hung up on
    once or twice when calling for load info. I sent a msg over the
    qualcomm and asked them to please call me, they wrote back
    with "Call you for what?" - I thought that was crappy.

    Orientation in lexington, nc was a nice surprise, had a group
    of us sitting out in the freezing cold because we were waiting
    to get processed, they had other classes going on so we had
    to sit in the cold. The facility was still being built and I guess
    they had nowhere else to put us. Their slogan is "we care" -
    should've been a sign to not go with them at that point.

    They took so long to get everyone processed some of us had
    to go back to the motel and wait an extra day, extending our
    total days of orientation without pay! The sign on bonus is broken
    up you're lucky if you last long enough to get it.
    By the time I was actually hired and started, and got my
    first check, they had paid me at the wrong CPM, which
    made my check even smaller. They had to pay me back
    pay on my next check.

    You can expect to stay in Georgia alot or the east mostly.
    Havent gotten to the west or mid-west yet with this company.
    Avg miles per day are about 250-300 (if that) and if you dont
    get a ld before night shift comes in, you might be in trouble
    if you want a load.

    Company also uses TripPak and does not pay you until they
    receive the bills. Not a big deal, alot of companies do that, but
    U.S. Xpress takes forever to process your bills and get you paid.
    I pulled 7 loads one week and only got paid for 2-3 on my next
    weeks check.

    To sum it up, never go with a company with a sliding scale
    that pays you less, the further you go. Never let them mess
    with your base pay! I'm earning close to the top
    pay here at U.S. Xpress if that tells you anything. The pay
    is terrible. I made more money at JB Hunt (if that tells you
    anything, as well) right now I'm waiting to go home to start
    another company (flat-bed) hopefully these guys will work out.

    If you're smart, you will not go with U.S. Xpress, I'm not
    a disgruntled employee, just another driver giving out
    some advice. I'm an excellent driver, enough experience
    to get the pay I deserve., you should to! Do your homework.
     
  6. silverlilyprods

    silverlilyprods Bobtail Member

    6
    1
    Feb 23, 2007
    Texas
    0
    I am another driver (30 years experience now) that was recruited by US Express, drove to Oklahoma, attended orientation and was then told I was to be put on the truck as a trainee, due to lack of experience.
    The fact that I demonstrated very smooth skills and abilities behind the wheel duing the road test had no effect. The fact that I listed 29 years of experience, complete with addresses and numbers and references, had no effect.
    I did all of that with the recruiter as well before I drove to Oklahoma. I was told I was hired and my credentials looked great! Like so many other drivers, I was lied to and needless to say, I didn't stay as a trainee. It only cost me $276.00 in expenses to experience US Express and from what I've read, I got out cheap. I do NOT regret this learning experience. Boy, what a really badly operated company it is!
     
  7. Truckerjo

    Truckerjo Road Train Member

    2,314
    341
    Sep 5, 2006
    Indiana
    0
    Yup, I as well experienced US Express. Although I did not experience the training issue you did, I did experience the Not really hired experience.

    Horrible way to treat people, I seen people crying because they had quit their jobs in belief they was hired. USX does no background checking other then simply running you DAC before you get to orientation. POOR POOR way to treat people. I guess it is a huge tax right off as a loss they can use or something along those lines in why they do such a thing.

    Besides that and not getting paid for over $2000 in detention time, and other such things in the year I was with them, USX was not that bad to drive for. They did keep me moving most of the time (had to constantly stay on top of them in order to get those miles)
     
  8. 25(2)+2

    25(2)+2 Trucker Forum STAFF Staff Member

    18,750
    45,481
    Sep 18, 2006
    the road less travelled
    0
    I'm sorry to read about your experience with this company, what is your experience, was it with any large companies, how recently, that kind of thing? I have talked to other experienced drivers that had similar things happen to them, some of them felt driven away and forced to quit before they even started.

    AJ
     
  9. truckerdave

    truckerdave Bobtail Member

    10
    0
    Nov 21, 2006
    Buffalo, NY
    0
    10 years experience before I came here as well. Same awful orientation experience except I came in 1st seat. Currently waiting till 23:00 to pickup a 44 mile load (with 6 hours to get there)and they don't keep me moving very well at all.
     
  10. Bullwinkle

    Bullwinkle Medium Load Member

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    Jun 11, 2006
    Texas
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    What?

    Do you have to sit on that load the entire 6 hours? I believe they would get tired of hearing from me on the phone and eventually get me something else. I can be very annoying, LOL
     
  11. truckerdave

    truckerdave Bobtail Member

    10
    0
    Nov 21, 2006
    Buffalo, NY
    0
    yeah, I had to sit on that load. I was pissed. Today, I have a 35 mile run. this is getting ridiculous here. I'm actually considering a JB Hunt/Walmart dedicated now. To make things worse...an old injury is coming back for no reason...Sciatica, can barely walk yesterday and today.
     
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