Why does Pilot/Flying J do this?

Discussion in 'Truck Stops' started by Jabber1990, Aug 14, 2014.

  1. toymaker

    toymaker Light Load Member

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    I've seen a Pilot near the home base in Knoxville with self check-out. Of course, it wasn't working properly, so I ended up dealing with a live person.
    Customer service is wildly inconsistent in truck stops. Doesn't seem to matter which company. Some are tolerable, some not so much.
     
  2. skellr

    skellr Road Train Member

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    I wish more of them had that so i wouldn't have to listen to the cashier tell me what buttons to press while paying.