AGM Transport reviews

Escrow deducted at $250 per week the first 4 weeks. If anything happens to the truck at all, whether you’re at fault or not, you will not get your $1000 back. Reasons for escrow deductions include tire blow outs, refusing 24/7 load tracking on your personal phone, losing or not turning in bills immediately and more. Orientation assignments to do at home include 50 plus training videos, and 30 or so contract forms to sign online, unpaid work. They do not give you copies of what was signed. Orientation day at the office is disorganized. They’ll buy you lunch but not a drink. Drivers lounge is where they do orientation so people are always in and out, and drivers rarely get to use the lounge. Building is closed/locked from 5pm-8am M-F and weekends, but there’s a port-a potty outside. Dispatcher, dispatch assistant, and broker micromanage low value loads. You’re required to download a lot of apps for broker tracking, and cannot disconnect tracking even when at home away from the truck. They do not pay a stipend for requiring you to use your personal phone and they do not provide wifi on the truck to support their mandatory apps. No forced dispatch, BUT if you deny a load or request not to go back to a shipper/receiver (who maybe kept you in a dock 6 hours) - they will give you terrible runs. (Paper, overweight, low miles, pu/delivering times in metro traffic at rush hour, etc). No truck washes unless you are in the yard when their guy comes around twice a month. You will wait without pay to get it washed. All miles are not paid. They do not use trucking maps to figure mileage, and they do not pay for miles needed to drive to a truck stop or out of your way to the shop for repairs. Most of their trucks have 800k plus miles, but there are 10 or so brand new ones. I had 4 truck assignments in 6 months due to breakdowns or AC issues. There’s a nice bonus structure for all miles you run over 10k each month, but dispatchers give the higher mileage runs to their favorites. Emails sent out bragging about top earners list a lot of the same names every month. Direct deposit costs you, the driver, $5/week. No after hours help whatsoever. A lot of them are texting/calling from out of the country. You’ll get texts from one number and it’s anybody’s guess who it is because they don’t use regular texting. Which means any information you need to give will have to be repeated to more than one person. Even then, your dispatcher probably won’t get the message so you’ll hear from her/him asking what’s going on, are you loaded, empty, etc. I only recommend this place if you enjoy running heavy loads of paper, don’t mind micromanagement by more than one person, and if you’re ok giving them $1000 from your pocket for the pleasure of it. They are friendly but sometimes hard to understand as English in not the native language of many people working there, except for the recruiter and head mechanic.