Former Employee
- Mar 24, 2024
There is little to no communication with dispatch. They don’t have a clue whether a load is d&h or live. At times it was my fault roads were closed and I couldn’t deliver on time. There is no clear chain of command and the higher ups don’t seem to care anyway. Maintenance is minimal, if they can get away with it, basically they will bandaid it for now and then pay more for a road call later. Miles swing wildly from week to week, lots of brokered loads as they appear to not have enough contracted loads for the drivers they have.
Pros
Not much good but they seem to get you home on time, usually
Cons
Dispatch doesn’t care and won’t respond to QC or phone, no known chain of command minimal maintenance
Equipment and Maintenance
No Rating
Dispatchers and Managers
No Rating
Current Employee
- Mar 22, 2024
I give 1 star cause I have to or I would give 0 stars across the board I’m a current employee and tell you this I would not recommend my worst enemy to this company my highest check has been $1306 the other checks have been around $400 equipment Is constantly broke down they don’t pay you sit on loads for at least 24 hours up to 3 days they tell you appt time that don’t exist send you for double booked loads don’t give you appointment information to deliver loads you can never get a hold of anyone in dispatch or management or if you do they take hours to respond back
Pros
If you like sitting in areas away from home not getting paid taking mini vacations then this is job 4 you
Cons
No pay no communication and lie about benefits takes 90 days to get them 20+ drivers a week quit
Equipment and Maintenance
No Rating
Dispatchers and Managers
No Rating
Former Employee
- Dec 14, 2023
Have worked with Wilson for many years and then Ashley bought us and everything went down hill from there. What most of us thought was going to be for the better, after two years turned out the complete opposite. Management is very incompetent, dispatchers don’t know what their doing, company has lost many accounts resulting in practically no loads despite what they tell you. A furniture company has no business getting into freight logistics and does not know what they are doing. All the micro managers and pencil pushers in Wisconsin over analyzing and looking at spreadsheets have no idea and does not care one cent about the drivers. Best thing I ever did was run away from this company.
Pros
Not much to say here.
Cons
Loads, pay, HR, dispatch, maintenance, equipment, home time, planning, etc
Equipment and Maintenance
No Rating
Dispatchers and Managers
No Rating
Current Employee
- Oct 1, 2023
Nobody in the company HR or benefits contacts you if you try getting a hold of them they ignore you guys. Can you talk to other people they sent it to them nobody gets here
Equipment and Maintenance
Current Employee
- Sep 1, 2023
When Ashley bought Wilson's PNW heavy-haul fleet many of us cheered, until we found out that Ashley was keeping the Wilson dispatcher and customer service crew. A couple of them really care about the drivers in their fleets, but the others, while personable, are basically incompetent. The maintenance crew are very knowledgeable, but is overworked, under staffed and is lead by a "Yes man". In my opinion their biggest problem with hiring new drivers is that many of the trailers still have the name of the previous owners (Wilson Logistics) on them. Wilson has earned a solid reputation for alienating drivers. I've talked to other drivers who are interested in driving for Ashley, but the Wilson Logistics branded trailers are a HUGE turn-off. Wilson Logistics literally eliminated hundreds of driver jobs and because the trailers say Wilson Logistics they are keeping qualified drivers away. Ashley has dozens of vacant trucks in their yards, mainly because prospective new hires believe they are still associated with Wilson Logistics. The company has local drivers who mainly haul containers to and from the ports, so it often falls on the OTR drivers to do local runs, which eats up the logbook. Miles vary by the week. My miles range from 1,300 to 1,800 a week with only 1 week in the last year being over 2,000 miles.
Pros
Insurance is pretty good although not company provided. Plenty of home time, even if you don't get home at regular hours.
Cons
Mile pay is under industry standard for four axle heavy haul. I have over 20 years of experience and over 3 million safe miles and I still only make $0.635 a mile. It's a good thing I no longer care about the industry, otherwise it would bother me. You can get your truck fixed if you're able to get into a shop on a weekday or you don't mind a loaner truck that is probably worse off than what you have. Doing a favor for a dispatcher who was in a bind on loads is not reciprocated.
Equipment and Maintenance