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Big G Express reviews

3.5
(15)
$600 - $1,400/week

Summary

Overall

Home Time

Equipment and Maintenance

Dispatchers and Managers

Salary Surveys

$600 $1,024 $1,400
weekly average

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Ratings and Reviews

Current Employee - May 13, 2022

Where do i start... I plainly clearly ask for a CLEAN TRUCK and a NEW MATTRESS. This must have been the breaking point for these people, as they refused ( i guess) to change my years old stained, food slathered, eating utensil stuck to mattress. Then whiever they sent to clean my truck only wiped it over with the slippery chemical so my feet would slip everywhere i put them but he did not actually clean anything. Dry van company, HOW DO YOU GET GREASE ON THE SEAT BELT AND THE BUNK??. They say it's all about communication... My ###, i ask twice and 2 people. Only communication tgese people care about is as always, THE LIAD and what affects the time. HORRIBLE

Pros

Non, don't care about driver health at all.

Cons

Everything from listening to actually doing something for the driver...

Home Time
No Rating
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Apr 17, 2022

RIP OFF ALERT: They do not want you long term. They appear to be a misleading and deceptive company falsely advertising benefits most drivers most likely never get. FACT: You are less likely to get any payments from an ESOP than a 'signing bonus.' At least with a signing bonus, the carrier has to pay a fixed amount over a fixed term. Not saying those are great lol, point is, Big G's ESOP is worse. The ESOP never HAS to pay you. In orientation, they give you a projected payout for your ESOP. 1) They don't have to add anything to it and 2) You have to be an employee for 3 years to vest anything they DO give you. Their projection was just under 5k per year for my class. If you want to guess on the high end, that you'll actually get what they promise, well you then, are their intended target. Keep in mind you are not really an owner and have no say for the first three years. Even if your shares did vest, management controls everything just like a mega. This company is a "next step new driver trap" in my opinion. They target drivers trained by mega carriers. If you have a good driving record after working for a year, you are NOT going to want to work for this company paying .48 cents per mile, (unless you are a glutton for punishment). You are going to want to go work in the "non self-insured" market making 50-100% more after you reach 12 months. This company seems to be targeting drivers who learned from the megas, but do NOT have 12 months experience. They appear to have no interest in keeping you long term. They deduct orientation time from your starting date, which IS legal. However, recruiting tells you that you have officially started over the phone (offer and acceptance of conditional offer) so record your call to Blake. This CAN BE illegal for anyone who works for the company long enough to actually get benefits, and was denied for longer than the Federal maximum. So look at your starting date. You will see its not when you actually started. It's all just a highly deceptive trick played by design to prevent them from the complicated and costly process of enrolling you. In SIMPLE terms, it's designed to delay your benefits as long as possible. If they wanted you to have benefits, they would give them to you after 30 days. See how fast they fire you if you complain about it. To be clear: you most likely will NOT see any of the wonderful benefits advertised. You will be paid a TOTAL of $140 for orientation (not for each day as recruiting tells you). Bring your own food to orientation if you have financial issues. They will not help you above and beyond their low budget normal orientation process. Most likely, they are going try make a "keep or fire" decision about you within that 3 to 4 month benefit delay period. My guess is they don't keep most drivers past 2 months. You will see they have a super aggressive recruitment drive going on. Their business 'modus operandi' appears to be targeting drivers in the 6 - 12 month range, then spitting them out before benefits and ESOP payments are due. All these tricks appear to be a systematic and sneaky method of ultimately NOT l paying you for benefits, training, or 12+ month wages in my opinion. If it's not by design, you can hopefully see that their system is at best 'accidentally' paying drivers some of the lowest wages in industry. And very profitable for Big G. My experience with them was consistent with others. But worse. Lots of short haul. They are known for this, but I only got one long run my entire month there. I never got more than 1700 miles in one week. 85% live load. So 350 miles, then sit for 5 hours and so on. When I complained, they made it worse. They did not pay me for most of my personal expenses incurred during orientation. If you question them, you will be terminated or given even crappier routes. Recruiting lied about miles calculation. It's NOT PRACTICAL. Practical are, to this day listed as their method on all recruiting materials. The truth is, they pay zip code to zip code (the worst method). They do not honor 1,000 per week min, they seem to try to keep drivers around federal minimum of $812. That's just above 7.25 per hour deducting 8 hours per day for your sleep. If your drug test takes longer through no fault of your own, they will send you home or boot you out of the nice hotel. I stayed 2 extra days knowing I would pass my test…Then they booted me from their nice hotel. Then told me they would reimburse me for new hotel, then did not. So all in all, I got 440 for 10 days of orientation (44 per day less than food). They paid 300 for PARTIAL reimbursement, most expenses went un-repaid. So I lost money getting through orientation. When I gave them my 2 weeks, they tried to get me to drive the truck back so they could then throw me on the street 600+ miles from home. I asked to be reimbursed first. They replied that I needed to remove my items from the truck. And not a further response. Of course then halted my final paycheck. So one week PLUS unpaid personal expenses all of which probably exceeded $1,000 they appear to be planning to pocket. Big G appears to be as dumb as they are greedy. With that final move, they have now officially run roughshod over every federal law that matters. I was paid far less than the federally mandated $7.25 per hour for my time there (even deducting sleep time). I am filing reports with the Tennessee Department of Revenue, TDOT (FMCSA), EEOC, a few more agencies. I have an attorney willing to work commission basis and only question is shall we make it a class action lawsuit. I have documentation, paystubs, current employee testimony and shocking phone calls recorded 100% proving every allegation. The truth is horrifying. If any of you are interested or need verification of how awful this company is before making a decision to come here, feel free to call me. 407/383-7700 Big G is the worst of the worst, AVOID AT ALL COSTS.

Pros

None.

Cons

A bad company with window dressing designed to make drivers think they are a company FOR drivers. They are a company for their own pockets.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Mar 30, 2022

Don't waste your time with this company Runs the drivers ragged or the drivers do not know how to drive right

Pros

Waste of time

Cons

Company double talks themselves

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Aug 18, 2021

Been with them 2 years now. There's a few minor things they could improve but overall a good company. I stay 2 weeks out but you can stay 1 or as many as you like. 130,000 miles during the plandemic.

Pros

Hometime,equipment, showers at 3 of the terminals,pet friendly,handgun friendly,good miles & ESOP PROGRAM.

Cons

A THEY COULD WORK A LITTLE MORE ON BEING EFFICIENT.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Jul 18, 2021

Haven’t been here long and have already been thru 4 trucks due to horrible equipment they may look nice but they are junk

Pros

Home time is great pay is ok good be better but not bad and they have the esop which is good

Cons

ALOT of NE horrible equipment and lot of short haul loads

Home Time
Equipment and Maintenance
Dispatchers and Managers

Salary Surveys

Company Driver - 6-11 Months CDL Experience

Surveyed in Shelbyville, TN on Apr 17, 2022

$600 per week

Current Employee

No

Company Driver - 5+ Years CDL Experience

Surveyed in Shelbyville, TN on Aug 18, 2021

$1,308 per week

Current Employee

Yes

Company Driver - 5+ Years CDL Experience

Surveyed in Greenback, TN on May 9, 2021

$1,058 per week

Current Employee

Yes

Company Driver - 5+ Years CDL Experience

Surveyed in Chattanooga, TN on May 4, 2021

$1,000 per week

Current Employee

Yes

Company Driver - 5+ Years CDL Experience

Surveyed in Nicholson, GA on May 3, 2021

$1,400 per week

Current Employee

Yes

Discussions

Koch or Big G, which would you choose?

tjh

Jun 28, 2016

Koch or Big G, which would you choose?

Big G is a great otr company. Both my wife and I worked there for several years. If you live in TN they will get you home every single weekend, unless you choose to stay out longer. I highly recommend them.

Big G Express Shelbyville, Tn So far........

Tenn I See Trucker

Jun 5, 2014

Big G Express Shelbyville, Tn So far........

I have been driving for 22 years and for a lot, I mean a lot of companies.....I have only found 3 that were decent, Wright Transportation, Mobile, Al., Tyson Foods, and my current employer Big G Express. I have posted positive reviews on here before about past compaines, but then something happens,i.e. miles drop, big management changes, or they go bankrupt. Now I digress back to Big G. I started here in March.I applied here 5 years ago and the pay was low and the insurance was horrible, so I passed. 3 years ago the owners sold the company to the employees, and things changed, driver pay increased (3 weeks ago they gave us a .04 cpm across the board pay raise),we got more extra pay items, and the insurance is awesome. You get insurance from DAY ONE if you so choose. The ESOP plan puts FREE MONEY INTO YOUR RETIREMENT! yes I said free!!!!.Basically the more money the company as a whole makes you make more, because after all you are an employee owner. Here are a few of my observations thus far: