Landstar reviews

Incompetent office employees with an attitude toward drivers. One of many examples: I called to ask something about my logbook so I called some representative to connect me with a department because no one ever answers. The woman representative -says -"What do you mean logbook?" I thought she didn't hear me so I repeated -"a logbook." Then she says-"Let me see what do you mean by logbook". And I heard her typing after a awhile she say "O, you mean logs" and I said -" Yeah, but the word is logbook that is not so important..." . In this moment she interrupts me and says -'NO, IT"S LOGS" with an attitude. Picture that you are working in a trucking company and you never heard the word logbook. On the top of that behaving with an arrogance. This is like living in USA and never heard Chicago and arguing with people it's windy city not Chicago. Try working with something like that. The same incompetence and arrogance is from their log department. They never answer the phone never reply to your emails but when it comes to make you problems they do that in 3am or in official holidays and when you try to call them back they never answer. They are in a such a hurry to make you problems that they not just overlook important details they didn't look at any details at all. So drivers are constantly restricted about anything but the office employees do whatever they want whithout any consequences. I can't tell the other more horrible cases because they may find me and kick me out of the company. They will always say that it's your fault even though it;s not. They are just not informed about the fed. laws and rules. Very incompetent

They have plenty of work and you decide if you get a cheap load or I WELL pay load, most of the equipment is IN A good conditions, but they Will NOT help You IF YOU BREAK DOWN, they just give you numbers to call and place you ON HOLD until your proof that you already fix your truck, WHAT DOES IT MEANS TO PLACE YOU IN HOLD? THAT THEY VANISH YOU FROM THEIR SYSTEM AND NOBODY CAN SEE YOU; SO YOU'RE NOT ABLE TO GET A LOAD AND IT DOESN'T MATTER WHERE YOU ARE THEY DON'T CARE IF YOU FAR FROM HOME!!! AND SOMETIMES THEY PLACE YOU ON THE HOLD IF YOU DON'T COMPLY WITH TRAINING THAT YOU DON'T EVEN KNOW ABOUT. THEY DON'T SEND YOU A WARNING MESSAGES THAT YOU HAVE TO COMPLY WITH SOMETHING THEY JUST PUT YOU ON HOLD, IT MEANS THAT THEY LIVE YOU STRANDED ANYWHERE.

I have worked for landstar for several years and I have mixed feelings about this place. I don't know if they just don't like me or they treat everyone like crap. I have hauled several loads and never been paid on them. Landstar told me that that's just part of the business. Landstar and the agent got paid on those loads, so why didn't I? Maybe that's landstars business, because everywhere I've ever worked, if I moved a load, I got paid. Another reason I have mixed feelings about this place is we get safety bonus for safe driving. Last year I was supposed to get a nice jacket, but they didn't have my size. So landstar never gave me a bonus. The year before I missed the quota by 3 miles. So I didn't qualify for my safety bonus. Landstar told me in orientation that if I did all of this extra stuff for landstar that I would earn points for the drawings they have where you can win items like tires and even a new truck. But they never tell anyone that you have to work for them accident free for 10 years. Another thing is they put me on hold all of the time for their trailers. Lots of loads are drop and hook and once dispatched, if the trailer is out of date, I get put on hold, even if it's hundreds of miles away?? Nothing makes sense here. If you have a problem, the landstar rep will tell you that in his twenty years working here that he never once heard about that issue. So getting answers here is impossible. I have talked with them about 15 times about how they could clean up the load board, so everyone here would make more money. Some loads on there are 150 days old and most at least 3 days old. Every time they say, those are really great ideas and nothing ever changes. I had a problem one year with a agent using my truck number to secure loads in California and I almost got fired over it. I haven't been to California in over twenty years. Once I had a multi stop load of windows and one of the stops didn't have a driveway because of construction and the agent and landstar told me that a real trucker could deliver it. I had to rent a uhaul on my dime to make that delivery and then I was docked $500 for it? It's not that hard to understand why landstar is always hiring. The company gets smaller every year. What's landstar going to do when they can't get trucks anymore? Seems like a bad business model to me. I'm still here because I finally know enough agents that are honest and I do OK here. But I totally understand the guy who quit.

Landstar is a great company to work for, no company is perfect, u have to wake up early in the morning to get the good loads, if u snooze u loose amigos... U have to be on it...

Landstar settlement & pay is a scam they lie when you have pay issues they think they are never wrong