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Ozark Motor Lines reviews

2.2
(9)
$300 - $1,346/week

Summary

Overall

Home Time

Equipment and Maintenance

Dispatchers and Managers

Salary Surveys

$300 $899 $1,346
weekly average

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Ratings and Reviews

Current Employee - Feb 28, 2023

I have worked at 3 companies prior to Ozark. I have dealt with every possible negative thing about the industry in every other company I have worked, with the exception of being a part of the mafia…never experienced that, though I have heard stories. I have been in the industry now since 2016. I am VERY picky when it comes to who I work for. My time away from home is precious now more than ever & it matters who I’m giving it to. Ozark is, by far, the greatest company I have ever worked for IN MY LIFE…not just the trucking industry. I’m very confused by the reviews on this page. Anyway, I’ll tell you why I feel the way I do… My first couple months were rocky, as neither of us knew the other. I had to be clear on what my expectations were & what I would and would not tolerate in my running…what I needed, so on and so forth. By month 3 they have run me as hard as they could. I told them I want to run 3000 miles plus if possible & run my clock out every week. They do that as much as they can. They give us shorter runs than most, which allows for very little time to sit and be idle. THEY DO NOT LIKE TO WASTE RESOURCES. I have only been here now going on 4 months. I have had to go home now 6x because of bs going on at home. They have never questioned me or asked to provide proof. They have accommodated me for all my needs, with the utmost respect. They didn’t penalize me with crappy runs or treat me like a red-headed step child or threaten to fire me. In fact, it has been the opposite. I get the benefits of being a company driver but treated like an owner operator. I can’t say enough good things about this company. Let’s see…I don’t have to ask for loads, they are given to me. I don’t have to deliver crazy times, they time my loads just right. Yes, I have lost miles on some loads, but some I have gained miles…it all averages out. MY PAY IS CORRECT EVERY SINGLE WEEK. I have yet to have a mistake. Like WHAT?! When I need repairs to my truck, they don’t question me or argue with me, they schedule me for maintenance and minimal down time is received. It is amazing how great the shop is & how well maintained their equipment is!!! Everything is paid for…this company has zero debt & it shows. No, they don’t have extra pay like detention, but it is rarely needed. I have sat to get loaded or unloaded maybe 3x where it was more than 2 hours. We do get layover pay, extra stop pay, breakdown pay (never needed - shop is great), a sign on bonus, short haul pay. I have zero problems getting these things from them. Yes, I do have to remind them about it, but that is all. Once I do, it gets done. They have even paid me things I didn’t even know I got paid for until I got it…then I was like whoa. In the past, if you didn’t know about it, they didn’t pay you. Home time is great. The most generous home time I have ever seen. I have yet to get home late. They have never given me issues if I needed extra days. I mean, it is a true family atmosphere. The thing a lot of drivers do is quit before they give the company a chance to rectify an issue. I would be willing to bet that 90% or more of disgruntled employees left without even saying a word about why before leaving then want to leave a nasty review. I want to let you in on a little secret, YOU CAN FIRE YOUR DM!!! If you have done everything you can to make it work with them, you can ask for a different one. I mean, there are so many ways to fix things. They tell you to please give them a chance to fix things before leaving. Everything I have ever mentioned to them was fixed immediately. The staff is amazing. They treat you like a person, not a robot. Never have I ever been asked to run outside of my time or illegally. In fact, just the opposite. They care VERY much about their safety record. I never had to sign anything stating that I had to pay orientation back or anything like that. But if we trash their equipment before leaving, you will be penalized for it. Night dispatch is amazing. I have met them all in person. I love all of them. I never have to deal with 4 or 5 different people asking me about 1 job. It is one person my entire shift, whether it is day or night & they never ask me redundant questions because they actually communicate. I am just thoroughly impressed with this company. They will have to get security and force me out before I ever leave. Ozark is my home for life & I would recommend working here to ANYONE. If you give them gold, they will give you gold & diamonds in return. If you give them coal, then they will give you coal in return. You can’t give your minimal effort & expect to receive the benefits of drivers like myself who bust our tails for this company. You get what you give! That’s all I will say. I have never been mislead or lied to. You do your job & don’t mess around & keep the lines of communication open & are honest with them, then you become an asset or so-called “favorite” as mentioned on this page. But if you become a liability then no, you will never reach that status. THAT IS WITH ANY COMPANY OUT HERE!!!

Pros

Too many to list

Cons

We don’t drive all 48 states and Lenoir, NC drop yard

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Jan 19, 2023

OVERVIEW REVIEWS PHOTOS Google review summary 5 4 3 2 1 4.4 (10) Reviews Sort by Most relevant Newest Highest Lowest Tina Bodie 6 reviews just now NEW This company is awful. My boyfriend worked for them twice. The first time was great but this last time was horrible. They pay zip code to zip code not actual miles, he drove lots of miles with no pay, an example is once he drove 140 miles … More Brad Norvell Local Guide·170 reviews·252 photos 7 months ago Oh yeah couldn't ask for a better bunch right there ????????✔️????✅???? Amy Willtrout Local Guide·118 reviews·172 photos 5 years ago The Ozark mechanics were so helpful while the truck was being worked on. Karel Garza 5 reviews·2 photos a year ago Critical: Quality called to ask some question and the man was super rude 1 Nartarshia Walker Local Guide·44 reviews·40 photos 5 years ago Good company to work for Kendall Barclay Local Guide·39 reviews·3 photos 5 years ago Crystal Eyler Local Guide·60 reviews·21 photos 3 years ago Amy Legg 3 reviews 5 years ago Chad McClung 5 years ago Calvin Grooms 28 reviews 4 years ago Jeremy Reed Local Guide·14 reviews 5 years ago Tina Bodie 6 reviews just now NEW This company is awful. My boyfriend worked for them twice. The first time was great but this last time was horrible. They pay zip code to zip code not actual miles, he drove lots of miles with no pay, an example is once he drove 140 miles not paid bc there was road work & he had to go around. The dispatchers & planners have no idea what they are doing. His dispatch would have him working off the clock, wake him up on his break, once she even tried to get the mechanic' to wake him up for service. The loads he received would be sent to him so late, it was almost impossible to make the delivery time. Once he was sent a load 30 before the pick up time & he was a hundred and fifty miles away. When he went to get it & killed himself to make the delivery, he sat 10 hours waiting to be unloaded. He delivered at 10:40 pm & wasn't unloaded until 9 am the next morning. When he called dispatch, they acted like it was no big deal. He did a lot of sitting & then when laods came, he had to run himself to death lots of times going without showers or anything for a week. When he was hired he was told if he stayed out he'd be paid a certain amount & when he stayed out he still didn't get what he was told. When he was hired he signed a paper saying if he quit before 3 months he had to pay back $300 for orientation, when he quit they took almost $700 & when he called to find out why he never got any answers. This is a bad company. Highly don't recommend. Once he sat for over 12 hours just waiting to have his truck serviced

Pros

Nothing at this company has any pros.

Cons

Everything at this company is a con.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Oct 27, 2022

Zip code to zip code pay has you driving 100 to 200 miles a week for free. No detention pay, short loads, only run recaps, all auto trucks, schedule you for deliveries sometimes hours before the business even opens, night shift and weekend dispatch is useless

Pros

Decent pay if you have a good dispatcher

Cons

Everything else

Home Time
No Rating
Equipment and Maintenance
No Rating
Dispatchers and Managers
No Rating

Former Employee - Oct 14, 2022

In the short of it, if you'll look up the word SNAKE in the dictionary, there should be a picture of OZARK. worst mistake I ever made in my driving career .

Pros

Deception

Cons

Manipulators

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Feb 8, 2022

Short hauls. Lots of waiting. They try to avoid paying you layover pay if they can. Dispatch calls & wakes you up while you're In the sleeper. They rush you off the phone might as well not even call. Been here 2 months not one 1,000 check. Cameras inside cab.

Pros

They try to come off as personable people.

Cons

Not enough pay. Not enough miles

Home Time
Equipment and Maintenance
Dispatchers and Managers

Salary Surveys

Company Driver - 5+ Years CDL Experience

Surveyed in Memphis, TN on Feb 28, 2023

$300 per week

Current Employee

Yes

Company Driver - 5+ Years CDL Experience

Surveyed in Memphis, TN on Jan 19, 2023

$700 per week

Current Employee

No

Company Driver - 2 Years CDL Experience

Surveyed in Memphis, TN on Oct 27, 2022

$1,346 per week

Current Employee

Yes

Company Driver - 1 Year CDL Experience

Surveyed in Memphis, TN on Mar 11, 2022

$1,175 per week

Current Employee

No

Company Driver - 1 Year CDL Experience

Surveyed in Memphis, TN on Feb 8, 2022

$850 per week

Current Employee

No

Discussions

OZARK

justlookingatagoco

Dec 31, 2013

OZARK

Miles seemed to really vary. I won't say they don't play the favorites game, because they really seemed to when I was there. But one can make it work. The reason I left was because right at the end I was lucky to get 1600 miles a week, while new hires were running 2500-3000.

Ozark Motor Lines

LovesHometime

Mar 31, 2014

Ozark Motor Lines

Worked with Ozark for 10 plus years...the downside...lots of FedEx shorter overnight runs (370-660) miles with tight delivery windows, sometimes you get stuck with scrap paper runs again shorter miles but you do get $15 to 30 bucks for anything less than 300 miles. But you string two of those together and you have a decent day (just a little extra work). Lots of East Coast!
Upside...No NYC or Canada, 43 cpm with experience, great shop, home time (every two weeks or so), almost zero layovers (Dallas area the exception), light fedex loads, no pay issue in the ten years I was there, they will treat you with respect as long as youre respectful. When my mom was sick with cancer, they allowed me to work a week then be home a week for her chemo for almost 4 months! Not many companies anymore would do the right thing. They are one of the few remaining "family" companies. Not owned by a corporation but the original family members. Newer trucks (some old trailers) and newer trailers.

All in all it depends what is important to you. One of the best companies I have worked for... Good luck in your search and trust me finding a good one is difficult. Don't base your decision on my post or anyone else's .... because it will drive you crazy...talk to actual drivers

 

I do know that Memphis area drivers can and are home most weekends...same with local area drivers at their other yards... Cant speak to the percentage of weekends off if you are not near a yard or major customer. They do have a few down your way (or did)... paper mill south of you in Alexandria?? FedEx in Shreveport, paper mill just south of Ruston, Bogaloosa to name a few...so again its possible but like anything anymore in this business its not a given lol

Ozark Motor Lines

robert.smith

Apr 2, 2014

Ozark Motor Lines

I'm a rookie, finished school and got my CDL in November 2013. I started with Ozark Motor Lines in January 2014, and drive southeast regional. I get home every weekend unless I ask to stay out longer. In fact, unless I ask I am routed home every Friday or Saturday. I have never worked for anyone else (as a commercial driver), but I am happy with my miles, pay, and access to anyone in the company if I have questions or problems. Don't get me wrong they are not perfect but after talking to drivers from a few other companies, I feel that I was lucky to get on with these folks.

Ozark Motor Lines

Brevardtransportllc

Jul 27, 2014

Ozark Motor Lines

I work for Ozark for a second time.everything on here is true from everyone that has posted.it works for some people and not for others.if u play it right they will keep u moving.they have lots and lots of freight.i take my ten then on the move again.i run what ever hours I have for the day then park.run run run that's what they like.the only problem I have is this nite and day stuff.to much nites.love fed ex hate running it at nite.good thing is that no one seems to hold a grudge.I got into it with load planner today and thought I was going to get the buisiness and ended up with a real nice run.great people here.u just have to take care of business and they will be good to u.I really love their shop here.they make sure u have everything u need to do the job.they give every truck a bag of lites in case one burns out.anything u need they give it to u.good place to work for the most part

 

Ozark Motor Lines

Brevardtransportllc

Dec 17, 2015

Ozark Motor Lines

If you want to have swing shift and set around in parking lots and docks Ozark is your place. They don't pay for dock until 24 hours later. One day your working days. And then out of the clear blue your driving all night on Fed Ex. It is unsafe and pretty stupid