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USA Truck reviews

3.3
(65)
$350 - $15,385/week

Summary

Overall

Home Time

Equipment and Maintenance

Dispatchers and Managers

Salary Surveys

$350 $1,493 $15,385
weekly average

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Ratings and Reviews

Current Employee - Jul 18, 2024

The pay is low . The dispathers dont have the authority or know how to assign loads , only planners give loads. If a change to load needs to be made it may take hours or days.

Pros

Good trailers , nice terminals , trailers yards all over country, big company power.

Cons

No seems know thier job, whats going on with the driver, sit alot waiting time , beat up trailers .. very low pay

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Jul 9, 2024

I sat out of work for over 2 months waiting to get info on the public liability insurance when in fact they are a self insured company!! I’ve acquired over $10,000 in debt due to being unable to work for a little over 3 months. Finally got back on the road and still didn’t bring home and money for 3 more weeks due to deductions adding up on an out of service truck.

Pros

None

Cons

Employee’s pay USA rather than earning any money. Criminals

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - May 30, 2024

I going to be so honest with my experience my last day is today the lease program is trash how u take from the fuel surcharge there is no money here straight scam I gross 6500 only took 1500 home please stay there say they talking 30 percent that’s a lie they really talking 60 percent 30 from the rate 30 from the fuel surcharges u do the math then they say u can take the truck elsewhere lie they will stall u out tell u just quit trust me this my first time rating a company I never seen nothing like this today is 5/29/24 they don’t run the south much either the rate is they rate you will never see what the load really paying this is not a company if u trying to run a business

Pros

Cons

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - May 20, 2024

If you make a decision to come work for USA truck understand if you enjoy communication and honesty you will not receive it. We are told many things in orientation that do not add up when you begin taking loads. They inform you, that every department head has an open phone direct contact and you can call at any time with a quick response. Not true! 99.9% you will never hear from them. Calling the company for help with an issue, you will be on hold for at less 30mins to and hour,or never! Safety use policies when it's convenient. Safety can not be trusted at all. While db schenker, has bought USA Truck, I'm hopeful they will clean the management, equipment, staff, safety, and employees up to allow this company to be one of the best trucking companies out here. Communication, pay, accountability and trust are key factors with ANY employment. Currently USA TRUCK is not that.

Pros

Owner operator

Cons

Working for pennies.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - May 19, 2024

Nice presentation and equipment but the pay was awful.................good starter company. The pay was really really really poor but there's a little.

Pros

Good fancy(new) equipment w low pay. An okay starter. Enjoy driving their brand new equipment but the company is lacking with all the rest already stated here.

Cons

Numerous breakdowns (old) equipment w low pay ok starter company. The pay was so bad bad bad bad I mean it was really disappointing.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Salary Surveys

Owner Operator - 5+ Years CDL Experience

Surveyed in on May 30, 2024

$600 per week

Current Employee

Yes

Company Driver - 4 Years CDL Experience

Surveyed in Van Buren, AR on May 19, 2024

$500 per week

Current Employee

No

Owner Operator - 5+ Years CDL Experience

Surveyed in Valdosta, GA on Jan 26, 2024

$1,100 per week

Current Employee

Yes

Owner Operator - 5+ Years CDL Experience

Surveyed in Van Buren, AR on Sep 5, 2023

$1,700 per week

Current Employee

No

Owner Operator - 5+ Years CDL Experience

Surveyed in Valdosta, GA on Aug 24, 2023

$1,100 per week

Current Employee

Yes

Discussions

USA Truck????

TROOPER to TRUCKER

Aug 24, 2015

USA Truck????

Many drivers at USA Truck make a good living. They have their share of lazy drivers that don't do post trips on the trailers and leave the problems for the next driver, then the next driver complains about USA Truck having junk trailers.

usa truck

tony237

Feb 5, 2015

usa truck

Q: does anyone no if usa truck runs all 48 states

 

A: Yes they do

 

A: No they claim to, but don't expect to see the west coast but MAYBE and I do mean MAYBE once a year.

Quality leasing program for USA truck

Milechaser

Apr 27, 2015

Quality leasing program for USA truck

Q: Noticed that a good many drivers here at USA Truck, are going thru Quality Leasing to become Owner Op. Was wanting to know how things are working out for those guys. Are you getting good miles? What are they paying per mile? And how much of a fuel surcharge are you getting? After all the fixed costs are taken out, what kind of $ amount are you bringing home? Any info will be appreciated. Thxs

 

A: .98 loaded, .94 empty, .13 FSC as of today. There were supposed to be some changes to the contract but I haven't went by to see what they were. My truck payment is 550 a week and my other fixed costs are 223 for a total of 773. After discounts I spend between 800 to a grand for fuel. Miles for me are around 2500 to 3300. The most I've had in miles over here was almost 4000. Take home ranges between $1300 to 2000...hope this answers some questions.

 

Q: How was your experience with quality? I've seen many negative posts about how they don't have equiptment or the equiptment is no good...some are saying that quality doesn't back their word as far as repairs in a timely manner and things of that nature

 

A: I had a good experience with Quality. When you sign the lease, they give you a 30 day warranty to cover any mechanical issue with the truck. I had several issues with my truck in that 30 day period and they covered the repair costs, no questions asked.

My First Year (Almost) With USA Truck

CluelessRoadie

Jan 3, 2015

My First Year (Almost) With USA Truck

Well, I've been driving over a year now and spent 10 months with USA Truck before finally ending my employment and going to work for a smaller company out of my home state. I have decided to write a post dedicated to any wanna be drivers thinking about going the route I went and having my school semi paid for and signing a year contract. 

First off, I don't have the best credit, I didn't have a job and I needed to do something fast to make money. I'm pretty safe to assume that's the situation for a lot of people going the route I did or, frankly, you would not choose this route. But as it was, it was the only viable option for me and probably for you. 

It is important to understand that simple fact and I notice people forget it all the time. Let me explain. If I had money or could get a loan I would have paid for my schooling and started with a better company. I didn't so I understood I wasnt. As an example, I bought a car at a no credit used car lot and paid very high interest. That's my issue and I don't feel like I have a right to complain. On that same line of thinking, I went in knowing I have no right to complain about low pay. I signed on the line.

So, in essence, I'm writing this for those like myself who's options are limited. 

1. The CDL school sucked. But who cares. You learn enough to hop the fence and pass your cdl test. That's all that matters. You will feel like you barely learned anything the day you leave with your CDL. Rest assured you will learn all you need to with your trainer and then after 3 months on your own you will start to finally feel a decent comfort level doing your job. It will not happen in 3 weeks of driving around cones so just accept that.

2. The time with your trainer will suck. It did for me. First off I had a crazy ####### trainer. After 3 days I said f-this and asked for a new one. Don't quit over a bad trainer. Ask for a new one. You will get taken advantage of. I drove 10 hour days with one break when my trainer wanted to. I got paid 350 or whatever it is they paid drivers during training. You will not make money during training so drive well and get upgraded.
On a side note being with a trainer sucks simply because you are stuck in a truck with another person for weeks on end. Do not ever go with a company that makes you drive team. It's the biggest con out there. The only way it makes sense is being a couple or married and the money is collectively shared. You see ads saying "make 90 grand a year team driving." Sweet but I'd rather make 45k a year and not be sleeping while the truck is moving. 

3. You will not make any money your first year. It's just the way it is going this route. First off, you don't make any money with these big companies anyway, let alone when you just start. .28 cents a mile times 2200 miles= crap. Learn how to drive, don't get any tickets or accidents, threaten to quit after 6 months unless you get a better truck and a raise and problem solved(kinda).

4. Get along with your dispatch. I had the best dispatch ever then he went on a split shift and for 3-4 days a week I had the worst dispatch ever. I didn't get along with him and I paid for it- literally.

5. You won't go home. Sure they tell you that you can go home every two weeks for two days and you can. But you won't make any money. It's hard enough to get decent miles on a 7 day week good luck on a 5 day week. I stayed out 3-4 weeks at a time and got home 3 to 4 days a month. Luckily for me I was going through a bad breakup so I didn't want to be home. Once we worked things out and wanted me home more, being gone 28 days a month quickly loses its appeal. And remember you are gone 28 days a month for 400 dollars a week.

6. Remember, you will not make any money. It gets hard sitting in the same truck stop for two days a 100 miles away from home asking yourself why you are doing this for 400 dollars a week. Think about it like I did. One year out of your life to get the job you want in the future. It's a sacrifice.

For me that sacrifice was and is worth it. I now have a job making .39 cents a miles plus tons of extra pay plus home on weekends averaging almost 3000 miles a week. I make good money now, I'm home more and much happier but I couldn't have taken this job without all the driving experience I suffered through and mistakes I made.

Keep your license clear and clean. I've been driving 13 months with no tickets, no accidents and 2 clean inspections. A clean license is a ticket to much better jobs in the future. 

Good Luck!