( 800) 872-9400
The Glassdoor.com average salary for an owner operator at Landstar System is $81,162 per year.
Landstar System only hires owner operators and offers them the following benefits:
Customer service sucks.Agents screw you outright if you p/ u the phone and call customer sevice they will run you down as truck driver with no respect yet they seam to depend on these truck drivers to make a living.I worked for them for 9 yrs been threw everything detention you have to fight for to get paid.They will go back to and take what you did see or agree to haul the load for$ and reduce it to please customer it could go back to 1 yr time and you have no say.You get some agents they simply book you on the load and do not pick up the phonefor reason they do not want to hear problems you have.Take it this way they are trouble in customer service department other department are ok.I have good and #### time with customer service dealing specialy when you are screwed up by the agent and you are looking fo help.
Too big for anyone's good except their own. It's a good ole boys company.Arrogant company with a screw you I got mine attitude. Leaves the OO (bco) to take all the risks with little payoff.
Ive been with landstar 4 yrs... When you have problems between the agent (broker) and yourself, you call customer service! They have final say. They never in 4 yrs ruled in my favor on any issues! I took a load to Boston over the 4th of july holiday. Agent called before pick up to confirm. He said he had the customer on the other line. I wanted to deliver on the 5th! A Wednesday. They said no customer wanted it Monday the 3rd. So I took it up! I was able to get a load nearby that delivered to Cincinatti. 0600 appointment, dam Customer was closed! missed my return load and sat in the parking lot till Wednesday, and didn't get paid layover. Just detention. Landstar sided with the agent. Following week in Texas, booked a load. Dropped trailer in shipper door on Monday at 0930. Agent said he would call that evening or next morning when load was ready. No call....so I contacted agent and he said he hasn't heard anything. 3 pm I drove to shipper, found load had been ready since 10 am! Shipper was closing, got there just in time. It was a hazmat load, paperwork was not correct and they had no placards. And no fax machine! Hauled load to truck stop, scaled it, it was 2000 pounds over on the drives. Faxed paper work to Landstar, Shipper was now gone for the day. Load was sealed! Tandems were slide all the way forward, so load had to be reworked! Broke seal in morning, got into the trailer, load had been poorly secured and had shifted causing damage. I sat there until Friday, when they finally resecured everything, and landstar didn't do a dam thing to help me. Shipper wouldn't remove freight, or resecure! If I got off the load, I had no trailer now! and would have to get on the trailer list, and I'm looking at 3 days! Still cant believe landstar didn't help me out. I never had any problems with them, but I knew customer service is useless to get any monies owed a driver. But I thought surely theyd intervine! I'm so disappointed with them! Looking to go somewhere else.
Landstar is a company that hires owner operators. They are not there to hold your hand, but give you access to the resources available to run a profitable business if you need them. It was a step in between company driver and running my own numbers. After 2 years, I'm glad I chose them, and they offer the flexibility I need. Don't consider them if you don't know how to run a business, maintain equipment, abide by the standard industry regulations, have a bad driving record, or are looking for someone to blame for your own failures. If you have good personal skills and a desire to steer your own ship - from a solid financial stance, then they're a great fit.
Too many agents not using landstar bcos they ask if approved carrier or landstar what the hell bcos most approved carrier getting ridiculous
Well at Landstar it's all about safety. As long as your safe, stay out of trouble, and pass your 120 day inspections there will be no recourse of your time off. That's your business to run as you see fit. Take a few weeks off, and get back on the road covering loads when your ready, true self dispatch.Delete Edit Full Discussion
regularly take ten days or two weeks off. Thing is, if you do that you have to
be prepared to make up for it when you go back out...the fixed expenses like insurance keep going
even if you're at the house, just like if you had your own authority. It's
funny to me how some guys get all the way through the process of coming on
board to LS and still don't get that they have to be in charge of their
business...they fail to understand that as long as the safety rules are followed
then LS will never call...not to check on you, not to help, they call for
nothing...until you screw up.
On the other hand sometimes guys who are curious about LS and who have been beaten down by years of working for a 'hold your hand' nanny company think you're BS'ing them when you tell them they can make all the decisions for themself with no intervention. They think it sounds like utopia. You have to be self disciplined here. It's very easy to get in a rut of sitting at home if you're accustomed to someone telling you when you need to go back out...one day turns into two or three and into a week very quickly.
seem to be averaging 4 loads per week. What do you mean by percentages?
For example, the load I am on now was 368 mi and paid $2.43/mi. The line haul was $840.00 . So I get 65% of that or $546.00. Plus I get 100% of the fuel surcharge which is $54.00.
My gross (1099) revenue this week is $3200 which I am happy with. That's on 2500 miles (hub miles). I would say it's a little low but right now its survival mode so I take what I can get and am not too picky right now.
I have a philosophy. My last carrier paid roughly $1.00 a mile plus fuel surcharge and I was making money so I know that if I can do that then I'll be good. (Now they paid on short miles and only paid $0.85 for deadhead miles unless the deadhead was over 150 mi then I got FS. Now at Landstar I pay myself on hub miles all miles).
Next week will be $3700 gross to the truck.
So I feel like I'm doing fine and looking forward to when rates pick up. It is pretty rough out there but I look at it as a challenge.
That's what I like about Landstar is the challenge. I really don't want a job that's easy. I want to be challenged.