Ward Trucking reviews

You’re constantly adapting and reacting on a day to day basis. P&d side you’re never getting out of the terminal on time. You never seem to get ahead of anything here. Constant game of catch up. The harder you work to try and get home by a decent time the more they throw on you to cover the people who barely do anything but seem to complain the most. Management/dispatch is hit or miss day to day because of the stress and it seems to get rotated out for a new manager pretty regularly but I will say if you perform decent paid your dues and need something they will move mountains to work something out for you within reason but I think it’s because the turnover here is if not the highest I’ve seen it’s up there, but even then with that said though you still have to be assertive in making sure whatever you need happens. I've been here coming up on 2 years. I’ve done every position here and ran every route more times than I can count. I’m on the line haul side now which itself is a whole new case of issues. (10x easier than the P&D side but still. The bids usually last a year but they’re changing them sooner this year because of the new terminals and to keep drivers happy. you’ll start on the board getting the scraps which means never a set dispatch time or route you might cut out at 5pm one day then 11pm then 9pm the following ect ect.. and somehow struggle to get 400 miles a night.) The p&d side The freight is heavy and a lot of times is pretty damaged which causes upset customers that you’re forced to deal with. Dispatch doesn’t seem to listen to drivers about how the route should be ran they will have you go 40 minutes out of the way in the middle of an area you have 10 stops in to attempt a delivery no one set up so you can’t make it then just to drive back track 40 minutes where you left from and be late for every appointment the rest of the day which then you have to work around the freight you picked up, couldn’t deliver or was loaded wrong for the rest of the day and 80% of it is weighing 300plds+ per skid. The culture is alright to your face for the most part but very crabs in a bucket mindset at the same time with some of the drivers. Also safety is a problem the main safety guy we deal with is a former driver so he’s pretty understanding but the lady Pam who monitors the logs cameras ect needs fired. She has no idea what she’s doing and will come at you over the stupidest things that she made you do but then switches up and says she didn’t. I’ve saw people get fired over the dumbest things but we are all forced to yank trailers past inspected missing mud-flaps indicator lights out out of date paperwork for the trailers not to mention some of the trucks… Truck and trailer maintenance is very meehhh here definitely have had better but it’s hard for them to keep mechanics so it’s mainly one older gentleman servicing 30 trucks and an endless flow of inbound/outbound trailers so you can see how corners may get cut. I’m still employed here I know I’m not selling the job but once you get a rhythm and keep your head down it’s not all that bad. A lot of the people I’ve encountered are pretty decent here and at the end of the day no company is perfect especially in LTL but as of right now I don’t see it as somewhere I want to retire from. There’s still hope I do believe they’re trying to work out the kinks but only the future will know. I’m giving them another year then after that I’m out if nothing changes.

Terrible company to work for, trucks are old, moral stinks because you’re treated bad, you’re just a number, I drove for Ward for twenty years and they’ve gone downhill, not good people to work for

Equipment is pretty good. Been buying a lot of new stuff lately. Lots of new trailers. Facilities need more work but overall they are ok. Dispatchers are pretty transparent, leadership will listen

Don’t give the customer any respect, or the hard working employees . They don’t want caring employees, just warm bodies that they can push to get the job done. Like Burger King don’t be good, just $$$B/Line !

The most unorganized company I have ever driven for can’t even get a hold of the manager to address issues dispatch is lazy and don’t know what they are doing ABSOLOUTLEY no training process I have been driving prior to this job but still no training in their system or delivery process Threw me right into the fire come in at 9 be lucky if your truck is loader by noon you would think this is the first time they have ever hired someone