Issue with my company, will this count as a service failure?

Discussion in 'Questions From New Drivers' started by paccarmike, Aug 21, 2021.

  1. MOBee

    MOBee Road Train Member

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    With Covid making a terrible turn, I am not getting in your nasty loaner. That is not a service failure, that is playing it safe.
     
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  3. paccarmike

    paccarmike Bobtail Member

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    A service failure means the load you were dispatched on was either delivered extremely late or not at all.
     
  4. paccarmike

    paccarmike Bobtail Member

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    That's the dream right there. I do heavy haul so safety is something that needs to be taken seriously, this company cares about following distance and that's it.
     
  5. Allow Me.

    Allow Me. Trucker Forum STAFF Staff Member

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    It's not the shop who dirtied up the truck. Come closer, I'll whisper.....it's your fellow drivers ! ! Some big co's have a cleaning service to tidy up rotated trucks. I'll bet they used your truck (as a loaner) while you were on Vacation. Terminal mgmt has more pressing issues that cleaning up trucks. And shop personnel WORK on trucks, not clean them. That's the way it is.
     
  6. rbrtwbstr

    rbrtwbstr Road Train Member

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    Never heard of it being called a service failure. That's new to me. I guess the boss calling me and screaming isn't sufficient for these bigger companies anymore.
     
  7. ZVar

    ZVar Road Train Member

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    I've walked out of a job when the boss started screaming at me. I will not put up with that infantile behavior.
     
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  8. skallagrime

    skallagrime Road Train Member

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    They can talk, but i doubt the terminal manager has as much sway as the shop foreman even if he outranks him heavily. Mechanics and the people that can manage them are worth their weight in gold, logistics personell (read "office types") are disposable
     
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  9. asphaltreptile311

    asphaltreptile311 Road Train Member

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    No a service failure is internal , it's mostly a mega carrier thing . It's used mostly as a threat or paper trail way to get blame put on the driver alone . When I first started at a mega I got several sometimes for loads that were given to me late and I had no control over . I just shrugged it off . Don't worry and it's a mega if you have to start screaming , shouting to get things right that's ok it's a mega that's the only language they speak . Most people don't stay beyond 3 months so no that service failure won't follow you an inch.
     
  10. asphaltreptile311

    asphaltreptile311 Road Train Member

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    Anybody who thinks a service failure goes on a mvr is retarded , don't go spilling false information that you don't know
     
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  11. bryan21384

    bryan21384 Road Train Member

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    Service failure is meaningless, as far as job hunting; however, a service failure is unprofessional.... if the loaner is dirty, clean it up and keep truckin' that's all you gotta do
     
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