WFX Logistics Does Not Pay

WFX Logistics owes our hauling company $7700. It is SIXTY DAYS IN and still nothing. We literally had to press their feet to the fire two weeks ago to get them to pay a $4000+ invoice they had for 40+ days.

AND GET THIS: When I asked Jennifer, the AP rep, if I could speak to someone above her or someone above the rude sales rep named Stefanie who lined up these loads with us, Jennifer said, "I'm sorry, it is company policy not to give out the names or numbers of the people above us."

Saying it one more time for those folks in the back >

It's WFX's company policy NOT TO LET ME OR YOU TALK to the people in positions of authority at WFX.

LET THAT SINK IN.

As an Owner/Operator who's been in business for 25 years, I take every call that comes my way. If a customer is happy or unhappy, I take the call and resolve it. I left a detailed message for Shane Sheffield, VP at WFX at 3:30PM EST today. No return call as of this writing, it's now 4:15PM.

I will update this thread as this mess unfolds.

 

A warning to all truckers out there:

If you expect to get paid, do not haul for WFX Logistics out of HOUSTON and OK.

They still owe this owner/operator $7700 and it's well beyond 60 days.

I have left additional messages (since my 4/22 post) for Shane (VP) and Gilbert (Marketing & Sales), neither of whom call me back. I have been speaking with a guy named Mario in Houston who does not even understand the hauling process enough to speak intelligently about the details at issue.

Consider yourselves warned, fellow Truckers. WFX Logistics is a big NO-GO.

 

Our payment terms were net 30.