Some thought on the new Q-Com system

Discussion in 'USA Truck' started by Moose1958, Jul 14, 2011.

  1. WRIGHTRACING

    WRIGHTRACING Heavy Load Member

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    Jan 3, 2011
    Iuka MS/Muscle Shoals AL
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    I just can't wait to see this check...If I left it up to our lazy weekend staff, I'd still be in Chicago. That load delivered Monday. Dropped it Saturday and got another load that delivered in Columbus OH on Monday. Got there and the guy unloaded me. He was the only one there, and didn't want to, but with a little per$uasion he had me unloaded within the hour.
     
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  3. Moose1958

    Moose1958 Road Train Member

    15,267
    33,858
    Dec 17, 2010
    Williesburg, Virignia
    0
    I almost screwed the pooch today in Richmond Va. No phone number to a shipper and NO directions. GPS took me to a bad place where if I had followed the GPS I would have went down a dead end street. I thankfully stopped and sent FM a message begging for a phone number so I could call shipper for directions. While I was doing this and waiting for a reply I was in the way and in bad situation in general. Turns out I was almost a mile away. I am noticing my last 2 load assigments have had phone numbers for final, but none for pick up. Mark my words this is going to get a truck tore up or worse another vehicle or stationary object. I wish somebody in Van Buren would fix this soon.
     
  4. Green Machine

    Green Machine Medium Load Member

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    Jul 23, 2009
    Ohio
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    My FM had to dig into the old system to get some phone numbers for me... I haven't ran into a big problem though, I usually use google maps on my phone and see where the address takes me. It usually is pretty good and then from there if I don't have a number on the QC there is usually a thing I can click on the maps and gives me the phone number for the company and I call that. That phone number isn't always 100% but neither is USA's haha!

    I don't move my truck until I look on google maps, check directions (call place if none), check map, check gps, write directions on windshield and then I go. But thats me :)...
     
  5. Jozett

    Jozett Bobtail Member

    14
    4
    Sep 3, 2010
    oklahoma city
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    the payroll department just swithched to the new system and I didn't get paid till Monday morning. I hope they got it together this week though. this new q-comm system blows!
     
  6. Green Machine

    Green Machine Medium Load Member

    623
    175
    Jul 23, 2009
    Ohio
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    I don't get my direct deposit until Monday Morning anyways...
     
  7. goodchoice10

    goodchoice10 Heavy Load Member

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    Aug 31, 2010
    The Buckeye
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    The system is not without its challenges, but its manageable. No driving until your sure where you are and where your going. Between goggle and gps its not too bad. But its not our function to be investigators. Which some of this turns into.
     
  8. goodchoice10

    goodchoice10 Heavy Load Member

    806
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    Aug 31, 2010
    The Buckeye
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    how long have you been with USA?
     
  9. WRIGHTRACING

    WRIGHTRACING Heavy Load Member

    882
    251
    Jan 3, 2011
    Iuka MS/Muscle Shoals AL
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    I wish we had a separate section our assignments went to. After sending multiple messages to them after an assignment, then you have to scroll thru 20 messages to get to the assignments to respond. I also wish they would send directions to shipper and cons with the load. Would make things much easier.
     
  10. Moose1958

    Moose1958 Road Train Member

    15,267
    33,858
    Dec 17, 2010
    Williesburg, Virignia
    0
    Right now I am sitting in North Carolina bobtail. I lost my trailer at walmart this afternoon, they did not have an empty. I have a load assignment that I am already late for and can't make till I get an empty. I have sent 4 Q-com messages since 1PM and still no location to go get one. Is this not a first class company or not!
     
  11. Jozett

    Jozett Bobtail Member

    14
    4
    Sep 3, 2010
    oklahoma city
    0
    since 2009
     
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