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Rapid responses' phone number?

Discussion in 'Swift' started by fr8monkey, Mar 4, 2013.

  1. Mar 4, 2013 #1
    fr8monkey

    fr8monkey Road Train Member

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    Anyone have rapid responses phone number?....I have some ummmm...issues i need to discuss with them...thanks would appreciate the info...iv'e looked online and really hate the whole phone tree thing i have to go thru to get to them....
     
    fr8monkey, Mar 4, 2013
    fr8monkey, Mar 4, 2013
    #1
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  3. Mar 4, 2013 #2
    SteveH85396

    SteveH85396 Road Train Member

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    888-258-7808
     
    SteveH85396, Mar 4, 2013
    SteveH85396, Mar 4, 2013
    #2
  4. Mar 4, 2013 #3
    fr8monkey

    fr8monkey Road Train Member

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    direct line?...thanks!
     
    fr8monkey, Mar 4, 2013
    fr8monkey, Mar 4, 2013
    #3
  5. Mar 4, 2013 #4
    blsqueak

    blsqueak Road Train Member

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    See that you got the number. Should have just called me. This is also where you need to get your DM involved. I know that you do not like talking to them. :biggrin_2559:
     
    blsqueak, Mar 4, 2013
    blsqueak, Mar 4, 2013
    #4
  7. Mar 4, 2013 #5
    fr8monkey

    fr8monkey Road Train Member

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    ...it was my dm who was the problem....wouldn't take a maintenance hold of me coz she dont like the way i talked to her now...after sitting over the weekend...with a problem that should have been taken care of friday night....fought with her all day to just shut up and lift the hold...god!:biggrin_25513:
     
    fr8monkey, Mar 4, 2013
    fr8monkey, Mar 4, 2013
    #5
  8. Mar 5, 2013 #6
    Dagger

    Dagger Light Load Member

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    How do you change DMs?
     
    Dagger, Mar 5, 2013
    Dagger, Mar 5, 2013
    #6
  9. Mar 5, 2013 #7
    scottied67

    scottied67 Road Train Member

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    Yes, I've done that before too, just fax the DOT inspection directly to Rapid Response and call them a few minutes later to lift the maintenance hold. The old 'end around' on the DM.

    Last time the DM sent a message that I had 5 days to get a 'Cali BIT' done. I asked how often those are due. One DM answered back 'every 85 days' and my DM answered back 'every 90 days'. I was getting my DOT inspection done that morning anyway, I called Rapid Response and asked if DOT inspection covers Cali BIT, they weren't sure, DM wasn't sure either.
     
    scottied67, Mar 5, 2013
    scottied67, Mar 5, 2013
    #7
  10. Mar 5, 2013 #8
    fr8monkey

    fr8monkey Road Train Member

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    yeah I love that...you get different answer from different people.....and also was getting messages without a name attached btw telling me to go to richmond....i have no idea who is sending me messages holding things up,demanding i do this or that....and they all wrong too!....wonder why I get a sharp tongue and an attitude.....gezzz
     
    fr8monkey, Mar 5, 2013
    fr8monkey, Mar 5, 2013
    #8
  11. Mar 5, 2013 #9
    Scarface1978

    Scarface1978 Light Load Member

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    Aug 26, 2012
    Granite City IL
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    I've been told you can Fire them you should if ur o/p for sure but know if its true try getting with term mngr.

    Swift has a rapid response line I don't believe that lol
     
    Scarface1978, Mar 5, 2013
    Scarface1978, Mar 5, 2013
    #9
  12. Mar 5, 2013 #10
    MysticHZ

    MysticHZ Road Train Member

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    Cali BIT = Annual DOT done every 90 days. Faxing the completed inspection to Rapid Response is the procedure ... sending it to anyone else just confuses the process.
     
    MysticHZ, Mar 5, 2013
    MysticHZ, Mar 5, 2013
    #10
    scottied67 Thanks this.
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