1st Service Failure!!

Dont worry about your dac record. What's important is your safety record.

 

Something doesn't sound right about this. Traffic is unavoidable as others have said. First of all, how much in ADVANCE did you send in your macro? If you waited until the last minute, like others have said, that just isn't going to cut it.

Beyond that, WHEN did you pick up your load and WHEN did it deliver? If you picked up in the early AM and it delivered by afternoon well there's not much that can be done about the traffic jam, right? But if you picked up the day before and could have made it to South Jersey BEFORE the day of delivery, maybe just 20 miles away (staying at a rest area overnight for example) then being late for the delivery is basically not excusable no matter how much traffic there was.

So as far as I'm concerned, you haven't provided enough information to make a call.

 

Traffic may be unavoidable, but if you are trying to use it as a reason you are late when its rush hour on I95 just outside of Philly, you have to plan at least an extra hour on the safe side. If you didn't then I can see the service failure being valid

 

Well, one of my service failures was because of an accident that shut down the interstate.
No way to get around, because nothing was moving.
I had sent in the 22 while I was stuck only 4 miles from delivery. I ended up being about 1 hour late.
It was a P&G load.

Sometimes you get screwed.

I've had 2 others in my 2.5 years with Swift.
Both my fault because I overslept.

 

There ya go. Taking responsibility and thoroughly understanding what occurred will help prevent you from having this happen again. And like others have said, don't sweat it, it happens to many of us. One time I forgot to set my alarm. Had it out and ready, just forgot to set it. Almost missed by appointment. Luckily a truck pulling out beside me woke me up that morning.

 

Don't run sears out there period,,, Don't worry I got my first service failure for delivering too early.. Im talking about the sears DC out of PA

 

Service failor for early del that s bs should have fought it

 

To bring home the point, they are moving to a fine model to encourage on time deliveries. Late- $500, early $300 to the driver.

 

First that I have seen that message. Must of just been for that customer