Just curious if anyone else is experiencing this? Picked up my load yesterday and was told that the appointment was missed. I told the girl that my info said 2 PM, I was told the appointment time was 10. But I was still able to get the load no problem.
TODAY I drove 8 hours to get to my stop on time only to find out that once again an appointment time was missed. I sat in the door for 3 hours waiting to be unloaded. Finally get unloaded and was asked to run and pick up a load in East Saint Louis an run it over to the drop yard before heading for my house. Sure why not, extra money for me. So I get over here at 2:45 PM. Guess what, was told on arrival that the appointment time was 9AM and that I was late (My Qualcomm says 3PM). Well I certainly wasnt. So it is now 7:35 PM and I was just told by the Shipper that because "I was late" getting here it won't be loaded for at least another 10-12 hours, and who knows even then. Called USA and told them that I don't appreciate having to pay the price for their being late, not mine.
But it seems this is happening a lot lately. Anyone else seeing this?
Missed Appointment Times?
Discussion in 'USA Truck' started by Reycer, Sep 20, 2013.
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Happens all the time in trucking.Lack of communication from your company is what that is.I bet USA shrugged it off when you gave them heck didn't they?Hopefully you don't get a service failure for there screw up.
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I was desdheaded from Rapid City, SD to Faribault, MN over the memorial day weekend to pickup a load and was told by the shipper that the load was supposed to have been picked up 2 days earlier and nobody showed up. Needless to say, I didn't get the load and ended up sitting for almost 2 days.
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Always call the receiver. I once had a dispatcher give a wrong appt time by two days, of course it was obvious to me, but it should have been obvious to HIM. I didn't say a word to him. I called ahead and I was so right.
And another tip, ask if you can arrive several hours early - try to stay at the receiver instead of a truck stop - win/win/win. -
I know how that goes.Thats one thing I don't miss about otr.
DGStrong71 Thanks this. -
dispatchers need babysitting worse then the drivers do,lol.
Reycer and fr8te_sh8ker Thank this. -
pattyj Thanks this.
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Lol, when I worked for USA Truck, they were very bad about late appts and having drivers drop loads on yard that never got delivered. You could go in Vandalia and West Memphis and see BOLs sitting in the dropped load shelf and see a set of bills 2 and 3 months old and the loaded trailer sitting on the yard that long
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