Calling drivers

This is the difference between a guy that runs a business in trucking, and a truck driver with a truck payment. All you guys that say freight rates suck and you can't find good paying loads, take note of how a professional conducts business.

 

I bumped it up a notch further. I now have live tracking on my website available to my brokers and customers 24/7, they don't even have to make a phone call or wait for me to respond to a text or email. Just click and see for yourself where I'm at ! But of course they can still call, text, email with any questions or info I need to know. www.dannythetrucker.com

 

The thing that sucks sometimes is you'll be at the receiver already for a 7am delivery you got there at 230am and the phone will ring at 430am the broker asking you if you're going to make it on time..

 

that is when i have the ignore feature, cuz im prob asleep. eithe rthat i will be super sarcastic

 

Gotta keep it professional even if you hate them. Good loads are good money and being nice for a couple of seconds while talking to them sometimes gets you more good loads

 

personally I would just prefer it if they would call the office instead of waking my drivers the trucks are all gps tracked and dispatch can tell you exactly where they are better then the driver can

 

Text and email is the least intrusive, a guy who doesnt have time to answer the phone sure doesnt need to be going through voicemails and doing callbacks.
GPS tells you where the truck is but doesnt tell you if its sitting on blocks in a shop!
I have drove my own truck and drove for companies and always prefered to set my own ETA and comunicate directly with the Broker/Customer. 99.9% of drivers will let you know right away if there are problems/delays, sometimes not the case when your dealing with a dispatcher.

 

This is real simple pay good for the loads get and app and use it to do updates and scan bills the cost to build an app is about $500- 1,000

 

Process I use is to text my guy my location looking for a load. He responds that he will start looking and call soon with offers. We text and call interchangeably til I get loaded then I take a picture of the BoL and email it to him and txt him I'm up on the road. He does check on me a couple times a day til I get to the final at which time I txt him that I have arrived. Soon as I'm empty I send a pic of the signed BoL via email again.

Not too much inconvienence or effort on my part but it goes a long ways toward him using me in the future, maybe remembering my truck and calling me first for that great paying load.

 

How does it feel to wear this everyday?