Omnitracs... how to change duty status

This may seem like a dumb question, but I just switched over to this Omnitracs and I cannot figure out how to put it on duty so I can get my ####ing day started.

 

It was the labeling of the button “Change” that confused me. It would be more apparent if they labeled the button “Duty Status” instead.

I’m pretty computer savvy, in fact, even a former programmer. This thing however, looks like it was designed by schizophrenic cat hoarders.

 

The instruction card didn’t have #### on it about changing duty status. I finally found it in the help file... after giving the screen a good beating because they apparently designed the touch screen sensitivity to only accept a Mike Tyson punch instead of a smart-phone-like gentle touch.

 

That’s basically what I have been doing since the 18th. I couldn’t get logged in and customer service? Forget about it.

I finally brute force hacked into it last night and was able to switch over from Big Road.

One other problem was the fact it has been plugged in and operational since the 18th. Although I denied all the unidentified driving time, it did want me to confirm or deny each and every speck of driving time for the last eight days, and wouldn’t let me do anything else until I had done so.