I have a truck in Laredo with frozen beef in it.
He has been there since 5am.
We are waiting on Mexican truck to get there so they can crossdock it.
Broker is telling me Mexican truck is on its way but the warehouse in Laredo is telling me that customer has not yet sent the truck over. I have to reload this truck out of Laredo but this broker is not helping.
I call him to ask him for help and he just sits there in silence.
WHAT CAN I DO IN THIS TYPE OF SITUATION?
Am I allowed to look for a warehouse to go deliver this to? Do I just sit here and wait? What should I do?
New Carrier --- Help please
Discussion in 'Refrigerated Trucking Forum' started by EDMMM, Nov 20, 2019.
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Start asking broker for detention pay.
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I haven’t been to Laredo in years, but 10-12hr or more wait times weren’t unusual. If you drop it at a cold storage, you’ll be the one paying to get it to the crossdock and any other fees.
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062 Thanks this.
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Dangerous situation! If u r there over the 12 hours try to make sure you get the time u arrived and the time u got unloaded on the BILLS when they sign them. you will need it to work on the broker to get what ever u can get for detention time. Hopefully u will get unloaded before the 12 hours r up. good luck to you...
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Sounds like the standard "dance" at SR Forwarding. Show up at 5am. Check in and move inside the fenced yard. 8 to 9, somebody comes to check what load you have. Then around noonish the Mexican food inspector shows up and he decides which loads he inspects in what order. After your load is cleared, SR FWD then calls Mexico and orders a truck to transload. If your lucky, the truck is on the US side already. Then another couple of hours til they start the transload. Finally about 5-6 pm you are done, but it is too late to reload, so you go fight your way into one of the fine truckstops at exit 13.
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