They were saying the same thing at C1. when doing my contract USA, PAM and subsidaries were all listing it as an off course penalty. lets see, if I make .27 CPM and I go 1 mile off course that is a .75 penalty. wow that sucks.
Not only that there route miles are 10 to 20 % off true hub miles. There all so thoses times wee you can not stay on customers lot and there is no place close to stay for the night. I can see where this could cost the drivers a whole pay check. I'm so glad I got out when I did. Good luck to all the drivres