Dealing With Dispatch

I think they are.I drove past kb on that side street and there is a building on the right side thats under construction wkth kb trailers in the lot.Ask your dispatcher then let me know if you would.

 

Good point. You would need to run the campaign like network marketing. Get names and phone numbers of drivers and ask them to do the same. Set up a pdf document. Electronic signatures can be added by drivers. That way drivers can sign the petition wherever they are and perhaps add their testimonials. Once you have a fair amount of signatures then make your case again.

Another method might be to set up a Facebook page for the project. Aim for improvement, not finding fault.

 

All your problems are a sign that your dispatcher has no respect for you or the job you do.

Any situation where you have to train someone who claims to be the superior to you, will have issues like this.

It a bad situation and as far as I am concerned you are putting way to much effort into solving it and being way to diplomatic. Those passive-aggressive strategies for handling the situation never work out for the better in the long. There is always resentment by the superior that you claim to "train."

I would just move on to another job.

 

I worked for one outfit that had me backing into a door and standing on a dock in the middle of the night during my 10 hour break at a BJ's wholesale. Believe or not that was only 1 strike among several so I didn't stick around there long.

 

I ran into that a lot-- message traffic back and forth but seemed like the person (either the same person, or a shift change person) on the other end didn't know how to scroll back through the messages to figure out what was going on.

It just got to the point I couldn't just hit 'reply' to their message and respond, it was like they would then respond back, 'what are you talking about?' so what I would have to do is copy/paste their message and include it in my reply. In essence it was like me holding their hand so they could do their job.

Answer the phone from those people? No way. I had to learn to protect myself from them-- even touching a message that just came in and moving on to the next message before reading it, they considered it read and understood so I wouldn't touch messages other than dispatch info until I was almost out of hours.

Yes plenty of wrong info in the dispatches, directions leading down into residential areas that were written by disgruntlet passive aggressive drivers. Customer locations that had moved 8 miles down the road or this is corporate, you need to go down to the warehouse 3 miles away.

One of my favorites, fuel stop at exit 31, get there and there are 2 travel plazas, Loves and TA, call in and ask which one do you have me authorized at? "Check your dispatch Driver" Click. Fine I get fuel at TA and some other desk jockey wants to call bawling me out for unauthorized fuel .

 

Being civilized is almost always the right thing to do. However, after reading through the thread you may need to consider Toomanybikes advice, find a better company. If you go that path then make sure it isn't a step sideways.

 

That's a good point. The real professionals who take pride in their work, follow the rules (usually), and sometimes even make it look good are inevitably going to have a harder time of it that the usual don't-give-a-crap types you find warming seats. You've got all these people trying to treat you like a 2nd class citizen which is a little annoying if you're used to being listened to and respected. Suddenly you're surrounded by idiots and all too often are at their mercy not to make your life hell.