Decker Truck Lines

Discussion in 'Report A BAD Trucking Company Here' started by Randokuky, Sep 24, 2020.

  1. Randokuky

    Randokuky Light Load Member

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    Oct 25, 2011
    Denton, Tx
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    orientation - this part isn't to bad, it takes 4 days to complete. It could take half that if the instructor and the company had their stuff together, and we did spend hours over the 4 days with the instructor not only allowing the "this one time" guy who is in every class disrupt the class every 10 min but he (the instructor himself) was also a "this one time" one upper. Food is provided for all meals, the hotel is "meh". They will also have you sign what is more or less a 6 month contract. If you leave before then you pay orientation cost back to them.

    Out On The Road - The trucks they have are mostly Peterbilt's, all the trucks have a fridge, microwave, and apu but the pete's have a 32 inch tv and direct tv.

    The loads are awful, you will have 3-4 days to deliver a load that could be done in 2 most of the time. Every now and then you'll get one that is timed correctly. I was out 3.5 weeks and in that time I sat long enough for a 34 hour restart on 3 different loads. This is why they offer the 1,000 grantee. The first few days out my APU started shutting off after 5 min of running so at night, I just lay there sweating my ### of and getting no sleep. I contacted dispatch numerous times with no response. I finally took it upon myself to let night dispatch know after my current load delivered I was putting the truck in the shop. I was close to terminal so all was good, 26ish hours later I was told trucks good and I was given a load that picked up in 2 hours and was 1.5 hours away so I got in and left. Waiting to get loaded I tried the APU A/C......Same Problems, nothing was fixed.

    So I started messaging breakdown and dispatch again, told to deliver load and get in a thermo king. So that's is what I do, only thermo king says it may take a day or 2 to get it fixed. Breakdown doesn't want to do that, told to try after next load. No thermo king close on next load. Meanwhile some nights the truck would idle but most I was just screwed. Cold front comes thru, its below 50 and guess what controls the bunk heater. APU shuts off 20ish min into running bunk heater.

    This is just a small taste of what I dealt with at Decker, the communication there is ABSOLUTLY HORRIBLE. No one responds to anything in a timely or professional manner. They make you sign a contract for a reason, they are having trouble keeping drivers because of their poor treatment of drivers.

    I quit after a month, I sent in 4-5 messages in a 2 day span asking where they wanted the truck dropped off at. I would have taken it anywhere they asked but guess what......no response. I get the last check stub and was charged 1,700 for truck recovery.

    So if you like to be scammed, sit for days, have unresponsive dispatch, and live off a 1,000 if you meet the terms to earn the guarantee. This is your kind of place.

    If your out to make money and have issues handled in a professional, timely manner stay away from here.
     
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  3. jon69

    jon69 Medium Load Member

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    Jun 19, 2018
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    You forgot to mention where they are located- way out in the middle of nowhere Iowa.

    Ft Dodge IA to be exact.

    Been out there once. It seems like a poor and depressed area. I remember the roads were some of the worst I have ever driven on anywhere in the US.
     
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  4. kemosabi49

    kemosabi49 Trucker Forum STAFF Staff Member

    7,744
    27,248
    Jan 13, 2013
    SW Arkansas
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    If you dropped that truck off anywhere but a terminal, they should charge you. Even if they didn't tell me where to take the truck, I would make sure it was at a terminal. Make sure it was checked out and someone responsible for the trucks signed off on the truck. CYA.
     
  5. Voodoo Pyg

    Voodoo Pyg Oink! Oink!

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    Jan 25, 2015
    Texas
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    Never really heard anything good about Decker. Were you just trying to get the experience as a flatbed?
     
  6. Randokuky

    Randokuky Light Load Member

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    Oct 25, 2011
    Denton, Tx
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    No I was a reefer driver

    They told us if we planned on quitting call and get an authorized location, may or may not be a terminal. I did get ahold of someone and she gave me a location, so the truck recovery was reimbursed.
     
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  7. LoboSolo

    LoboSolo Medium Load Member

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    3,203
    Jun 21, 2013
    Highway 20
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    I challenge you to name one road in America in better condition and driveability than U.S. 20 from Fort Dodge to Sioux City, Iowa.

    Of course, no P-lots or Loves or Flying Js, except at Sioux City or I-35 on the other end. That must be why everyone tailgates and bumps along down on I-80.

    The OP did right in quitting. Their recruiter convinced me that I would never work for them, if they were all pricks like he seemed to be.
     
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  8. bryan21384

    bryan21384 Road Train Member

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    Sep 18, 2009
    1918 Anywhere, USA 90210
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    Dang that sucks.....I've never heard a happy driver in there reefer division but I've come across a few happy flatbedders
     
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  9. bigblue19

    bigblue19 Road Train Member

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    Mar 30, 2007
    Midland WA
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    APU, Microwave , Refer, 32" TV. & they treat their drivers bad? Maybe, but at least they seem to be putting some effort in. Refer work was a headache for me as well. Just to much down time getting loaded & unloaded. But a hotpocket & a movie might of delayed my transition to local work. Thank god my company didn't provide any of those comforts.:biggrin_255:
     
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  10. loose_leafs

    loose_leafs Road Train Member

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    Jan 3, 2014
    Old Man River, MN
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    Decker used to be well known for treating their drivers well. That quickly changed over the past 15 years. All the creature comforts in the world don't take away from the fact that they give their drivers 4 days to deliver a load that could be done in 2. If I want to watch TV and eat junk food, I can do that at home.

    They will also find a way to load your DAC up with truck abandonment even if you turn in a truck at one of their terminals. They get very vindictive when drivers quit.
     
  11. CosmoK12

    CosmoK12 Light Load Member

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    May 26, 2020
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    I-80 from Winnemucca to mill city Nevada
    Smooth as glass.
     
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