Dispatcher Problems? Maybe?

Discussion in 'Questions From New Drivers' started by emoore0023, Nov 27, 2022.

  1. Allow Me.

    Allow Me. Trucker Forum STAFF Staff Member

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    Dispatchers, yes I've had a few over the years. Most were good, 1 co I worked at had college kids that had never been out of the county, reading a paper map to route me ! It's a learning experience in the trucking biz. Don't answer your phone on home time.
     
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  2. TripleSix

    TripleSix God of Roads

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    Do not leave until you, OP, achieve this. You are having Trouble. Trouble is immortal. Do not run from anything immortal unless you want to continue running.

    When you sign on, they explain to you their system, their policies, their pay scale, their trucks, your responsibilities and your home time. If you agree to their terms, you work there and bring your A Game.

    If micromanage was not part of the program, we are not going to micromanage. If I have earned the home time, I am taking the home time. 1 day is a full 24 hours, not a second earlier. I don’t do favors, I don’t work for free, and hot loads pay double rate. My time is valuable so we are not going to have phone conversations when I am off duty. Got it?

    Luck in battle.
     
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  3. MSWS

    MSWS Medium Load Member

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    You said your dispatcher wants you to make deliveries before the receiver's scheduled time. I have two questions about that

    1) Are his delivery times unreasonable or are they just earlier than what the system has when the load comes over?

    2) Have you ever arrived by the time he gave you only to have the receiver tell you that you're too early and will have to wait until the original time?

    If the answer to either of those is yes, then you need to get him straightened out. If not, he might just be micromanaging you because you're new.

    As for him calling you on hometime to come back early, that's UNACCEPTABLE. As others have said, don't answer him. Your time is your time, END OF STORY. If your company requires you to answer when you go home while under load, stop going home under load. Refuse to pick anything up before going home if that's gonna give them license to harass you on your time.
     
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  4. Judge

    Judge Road Train Member

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    Start calling him on hometime after hours.
    1-2 in morning just to ask if your supposed to stay on say I-40 or I-55 for instance.
    When he finally asks wtf, tell him now he sees how it feels.
     
  5. ducnut

    ducnut Road Train Member

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    Awesome! :D
     
  6. 77fib77

    77fib77 Road Train Member

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    Do you push back and tell him you want to keep the original home time that was planned? If your going to leave him, it probably doesn't hurt to have the conversation.
     
  7. rch10007

    rch10007 Medium Load Member

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    Depends…is this dispatcher a high producer?